Intake Coordinator

MoveDocs is seeking an Intake Coordinator to join our growing Facilitation team. This role will report to the director of operations on the facilitation team. The Intake Coordinator is a critical part of the facilitation team. This position is responsible for creating and assigning incoming cases from law firms to facilitators, tracking volume and case rotation, running reports daily, and tracking incoming procedures and appointment requests. The Intake Coordinator position may work with the facilitation medical records team on occasion, and other projects as assigned. The ideal candidate will be a self-starter who is good at multitasking, quickly adapts to change, likes challenges, and thrives in a fast-paced environment. MoveDocs takes pride in providing excellent and expedient service to our clients and the qualified candidate must be self-motivated, able to work autonomously and enjoy working in a fast-paced, high-volume environment.

This position will work a full-time schedule in person at our Las Vegas, Nevada office.

Responsibilities

• Maintains confidentiality in accordance with HIPAA regulations
• Creates and assigns cases to facilitation team daily
• Tracks all incoming procedure and appointment requests for facilitation
• Supports facilitation team as needed with incoming requests through email and portal
• Performs other related duties as assigned
• Interacts with other departments to ensure processes are being followed
• Works within our proprietary system, Power BI and the MoveDocs portal
  
  

Requirements:

• High school diploma or GED required
• Strong attention to detail
• Ability to work quickly and accurately under tight deadlines
• Strong organizational skills and the ability to focus on multiple tasks
• Proficient in Windows system and Microsoft Office; proficiency with Microsoft Excel
• Strong interpersonal communication skills
• Ability to type 45 wpm
• Strong customer service skills
  
  

Benefits:

MoveDocs offers competitive compensation, benefits that include health, dental and vision plans, 401(k) plan, and paid time off.

About Us

When life gets hard, we make it easier! Libra Solutions simplifies and eases the burden of legal processes for plaintiffs, heirs, and the attorneys and healthcare providers who serve them. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their respective industries.

• MoveDocs is a technology-enabled services company designed as an end-to-end solution for personal injury law firms and healthcare providers. We are focused on helping uninsured and under-insured patients gain access to healthcare they need that would otherwise be unable to access or afford. We are proud of our mission and are passionate about applying technology to the challenge of making healthcare more accessible.
• Oasis Financial is the most recognized national brand and industry leader in consumer legal funding. Oasis helps plaintiffs regain control by helping to cover essential living expenses while they await legal settlements. Oasis Financial is also a founding partner of ARC, the Alliance for Responsible Consumer Lending, and APA, Americans for Patient Access.
• Probate Advance is the industry’s leading inheritance funding provider, providing heirs with the money they need until the lengthy inheritance process is completed.
  
  

Together under Libra Solutions, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our combined companies as the premier leaders in medical lien, medical legal, Pre-Settlement funding, and inheritance

industries.