Family & Children's Association

Intake Coordinator

The Opportunity

FCA is excited to announce an opportunity for the position of Intake Coordinator for our EISEP Program. The EISEP Intake Coordinator oversees and coordinates the intake process and coordination of services for the EISEP and SAFE programs.

Responsibilities

  • Provide an initial evaluation of the senior adult's needs and prioritize the cases that come into the program.
  • Follow up with all cases until assigned to a case manager.
  • Provide information and referral to clients as requested.
  • Provide case management coverage in absence of the case manager, handle emergency cases and walk-ins.
  • Prepare and maintain client case records in the data base (Peer Place) and prepare and keep statistics as required by the standards set by OFA and FCA.
  • Conduct assessment for SAFE eligibility and refer for emergency fuel.
  • Assume other tasks and responsibilities as assigned.

Qualifications

  • BSW or related degree required.
  • Experience with geriatric population preferred.
  • Strong verbal and written communication skills.
  • Computer proficiency with MS office required.
  • Valid and clean New York State Driver's License

Additional Information

  • Salary or Hourly: $29.18/hr
  • Schedule: Monday-Friday, 9am-5pm

Benefits Information

  • Full Health/Dental/Vision Insurance
  • Generous, vacation, sick, personal, and floating holiday time
  • 403(b); with generous employer contribution
  • Flexible Spending Account (FSA)
  • Pet Insurance
  • Short Term (STD) and Long Term (LTD) Disability Insurance
  • Life Insurance
  • Employee Assistance Program (EAP)

FCA is proud to be an equal opportunity employer! We celebrate diversity and are committed to creating an inclusive environment for all employees.
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    Non-profit Organizations

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