Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description
Insurance Verification Specialist(New Health Care Company)
3M is establishing two industry-leading companies, creating value through the spin-off of its Health Care business, while 3M will continue to be a global material science leader, focusing our innovation to win in favorable global megatrends and attractive end markets. This new Health Care Company will be a leading global diversified health technology company with:
Strong sales growth and profitability with significant recurring sales
We expect the creation of the two companies will be completed by the end of the first quarter of 2024. We will continue to operate as one global company. This role is positioned to drive the success of the "New Health Care Company”.
The Impact You’ll Make in this Role
The team is hiring for a number of open positions on our Insurance Verification Team. The person hired for this position of Insurance Verification Specialist will primarily be responsible for working incoming new orders and backlogged orders to qualify our product for insurance billing. The person will work closely with our internal sales team, CSR team, external customers, and patients.
As an Order Fulfillment Specialist, you will display all 3M Cultural Elements daily.
Providing professional customer service to all internal and external customers
Working independently as well as team environment
Willingness to work rotating Holidays and Weekend coverage
Work hours conducive to the geographical area assigned and open to work areas outside of your assigned area
Adapts to rapidly changing patient needs for life-saving therapy; thrives on having multiple competing priorities
As A(n) Insurance Verification Specialist You Will Have The Opportunity To Tap Into Your Curiosity And Collaborate With Some Of The Most Innovative And Diverse People Around The World. Here, You Will Make An Impact By
Balance multiple competing priorities from demanding customers in an ever-changing environment
Build support and maintain patient, physician, and third-party payer loyalty and to increase the number of orders through enhanced customer services, customer relationship management, and technology utilization.
Research and interpret whether a patient qualifies for services-based payer requirements and clinical factors.
Communicate patient’s financial responsibility when necessary.
Communicate internally and externally to obtain missing documentation required for placement and/or billing. Could include home health agencies, patients, hospital/facilities, physicians.
Follow and enforce all Company policies and procedures.
Develop and manage customer relationships creating loyalty with Clinical Providers
Meet weekly/monthly/quarterly production expectations based on department priorities
Be available by phone during working hours
Highly disciplined, self-motivated work ethic to work in a hybrid remote work environment
We will be reviewing resumes on an ongoing basis.
Your Skills And Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
High School Diploma/GED or higher
Two (2) years of customer service experience
Two (2) years of experience with Microsoft Office applications including Word, Excel and Outlook Email
Additional qualifications that could help you succeed even further in this role include:
Two or more years of related healthcare experience.
Demonstrated ability to deal with all employees and external business contacts while conveying a positive, service-oriented attitude.
Demonstrated problem-solving skills.
Ability to multi-task and adapt in a fast paced and changing environment
Work location:
Hybrid Eligible (Job Duties allow for some remote work but require travel to the San Antonio location at least 4 days per month)
Onsite 6103 Farinon Dr., San Antonio, TX 78249 Bldg 6
Travel: May include up to None
Relocation Assistance: Not approved
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the
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Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Medical Equipment Manufacturing
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