At GigEasy, we're on a mission to revolutionize the gig economy by giving workers the benefits and protection they deserve. Our mission is to provide the essential safety net of benefits for gig workers in the new economy.
As our Insurance Operations Manager, reporting to Rilwan, CEO, you will spearhead the integration and implementation of insurance products, ensuring they seamlessly align with our operational processes and systems. You will develop and manage robust product support and infrastructure, driving efficiency and scalability. Your expertise will be pivotal in managing partner integrations, overseeing multiple projects concurrently, and maintaining strong relationships with our partners. Additionally, you will collaborate closely with our Head of Product to identify and implement necessary systems and processes post-implementation, ensuring the ongoing success and optimization of our insurance offerings.
About GigEasy GigEasy is here to shake up the gig economy. We're on a mission to bridge gig workers with the benefits they've been missing out on. Our tech-savvy platform connects gig platforms with insurance companies, and guess what? We're not doing it alone! We've got the backing of visionary VCs like Platform Venture Studio, Bain Capital, Zeal Capital, GoAhead VC, and IA Seed Ventures to help us soar.
What You'll Do
Lead carrier integrations and product implementations for insurance offerings
Develop and optimize operational processes and systems for incorporating insurance products into Gigeasy
Build robust product support and system infrastructure for insurance products
Manage partner integrations and oversee multiple project implementations simultaneously
Serve as a key partner-facing representative, ensuring seamless integration and support
Possess a strong understanding of commercial insurance (Property & Casualty)
Travel to Houston, TX, and collaborate with the team onsite for one week each quarter while working remotely
About You
Bring a wealth of consulting experience, having worked with multiple companies, preferably with leading firms or in the insurtech space.
Has 5+ years of experience managing multiple projects simultaneously, showcasing the ability to juggle priorities and deliver results under tight deadlines
Possesses a deep understanding of commercial insurance, particularly Property & Casualty, which enables navigation of the complexities of insurance product integration and support
Demonstrates strong technical skills to develop and optimize operational processes and systems, ensuring seamless integration of insurance products
Excels in a collaborative environment, working closely with the Product Manager and other stakeholders to identify and implement necessary systems and processes post-implementation
Ability to build and maintain strong relationships with partners, ensuring successful integrations and ongoing support
Nice To Have (not Required)
Experience working within an insurtech company, understanding the unique challenges and opportunities in this space
Relevant certifications in project management (e.g., PMP, PRINCE2) or insurance (e.g., CPCU, AINS) that demonstrate a commitment to professional growth and expertise
Familiarity with tools and software commonly used in insurance operations and project management, such as CRM systems, project management software, and insurance platforms
Experience in process improvement methodologies such as Lean, Six Sigma, or Agile, to drive efficiency and scalability within the operations team
Understand insurance regulations and compliance requirements to ensure all processes and products meet industry standards
Consulting experience, providing insights and strategies for improving operational efficiency and product integration
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Transportation, Logistics, Supply Chain and Storage and Internet Publishing
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