Insurance Billing Clerk - Patient Accounting-Billing

About The Position

The County of Riverside's University Health System - Medical Center, is seeking a regular Insurance Billing Clerk position to join their Patient Accounting-Billing team. Under general supervision, the incumbent will perform fiscal clerical work processing and billing fiscal intermediaries for medical services rendered to patients. The incumbent will also perform such duties as understanding and applying basic billing procedures, reviewing patient accounts to verify the accuracy of information and make any required changes for proper billing purposes and make follow-up determinations on denied or unprocessed claims, initiating calls to patients, insurance companies, internal and external departments for billing and following-up on related matters, identifying routine billing errors, differentiating between various billing procedures and methods, determining appropriate applications of various billing procedures, performing basic arithmetic computations rapidly and accurately and posting the results on accounting records, organizing work to meet prescribed deadlines, following oral and written directions, operating standard office equipment (computers, fax machines, copiers, printers and multi-line phones); and to do other work as required. This position is located in Moreno Valley.

Positions in this class are utilized in departments providing medical or health services and are assigned to billing units responsible for preparing and reviewing billing to third party fiscal intermediaries. Positions in this class are involved in working with medical billing documents, reviewing and verifying insurance accounts against third party billing program provisions and procedures. Incumbents in this class are expected to solve routine problems without assistance while unusual problems are referred to a supervisor.

The ideal candidate will have previous professional knowledge of hospital billing requirements for diverse payor mix – Medicare, Managed Care, Commercial, other Government payors, Medi-Cal including programs such as Family Pact, Every Women Counts, and CCS.

The ideal candidate will also have previous professional experience and knowledge of the following:

• At least 2 years of professional experience with hospital billing and/or collections
• Hospital facility billing experience
• Microsoft Excel
• Professional experience with Epic Patient Accounting System
  
  

This position has the following schedule: 9/80 schedule, Monday through Friday with rotating Friday off.

Meet the team! RUHS-MC Website

Examples Of Essential Duties

• Verify medical insurance coverage following established procedures; Access computerized account files to obtain or update information and data.
• Prepare billing information to third party intermediaries for services rendered or for fees or other related charges; Enter standard or coded data from forms or documents into computer terminal.
• Type a variety of numerical or alphabetical data which may include requisitions, claims, or reports; Review all patient accounts to verify the accuracy of information and make any required changes for proper billing purposes.
• Review patient insurance forms and cards for completeness and accuracy as required by medical assistance programs and private insurance carriers for filling and payment.
• Contact patient's medical insurance carrier to obtain authorization for treatment and to verify eligibility and coverage.
• Respond to requests for account information from patients concerning status of account, patient liability and general billing procedures.
• Check and correct account or numerical records for arithmetical errors or proper coding.
  
  

Minimum Qualifications

EITHER I

Experience: One year of experience performing financial, statistical, or fiscal record keeping work, including billing. (Medical billing experience is preferred but not essential.)

OR II

Experience: Two years of clerical experience, one of which involved making arithmetical computations of performing some financial, statistical, or fiscal record keeping and billing work, preferably medical billing;

One year of the non-specialized experience may be substituted by either:

Completion of 18 semester or 27 quarter units from a recognized college in secretarial sciences, business education or a closely related field.

OR

Completion of 369 hours of training from a recognized occupational training programin secretarial science business education, or a closely related field.

Physical requirements: position requires sitting 90% of the time

Knowledge of: The basic methods, practices, and terminology of fiscal clerical work including general billing methods, procedures, and techniques; general clerical auditing and verification techniques; the application of a computer to automated accounting systems.

Ability to: Understand and apply basic billing procedures; identify routine billing errors; differentiate between various billing procedures and methods; determine appropriate applications of various billing procedures; perform basic arithmetic computations rapidly and accurately and post the results on accounting records; organize work to meet prescribed deadlines; operate automated keyboard equipment; follow oral and written directions.

SUPPLEMENTAL INFORMATION

Questions regarding this recruitment? Please contact Raven Padilla via email at rpadilla@rivco.org .

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APPLICATION INFORMATION

Veteran's Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com .

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