As Insurance Agency Claims Specialist, you are often the first point of contact for clients when a claim occurs. Your ability to report claims in a timely manner, gather pertinent information in a thorough manner, and provide reassurance is critical to setting the process up for success. Your attention to detail when documenting reports, updates, and resolutions in the insurance agency’s management system, as well as provide communicate claims statuses, is helpful to the sales and service teams.
Duties & Responsibilities
Accurately report and file claim notices with insurance carriers
Maintain electronic files and records within the agency management system
Track claim status and create reports for internal staff and client use
Communicate with and get updates from adjusters
Participate in strategic client meetings as required
Skills & Experience
Minimum one (1) year of experience working with property and casualty insurance claims
Understanding of claims handling guidelines and workflows
Job Specs
Because this position is with a retail insurance agency, you will not directly adjust claims but serve as a liaison to help administer and navigate the process ensuring a swift and smooth resolution for clients. Over time it’s possible this role will evolve into more client engagement and claims advocacy.
Company Description
Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.
Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Staffing and Recruiting
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