Instructor - Remote | WFH

Our nonprofit mission is to improve the health and wealth of communities by growing the largest network of allied healthcare workers in the nation. With initial funding from a $130 million investment, we have expanded our portfolio to include various funders, grants, and contracts that support our life-changing work. Every year, thousands of diverse adults become Scholars and pursue training to earn their credentials for a wide array of in-demand allied healthcare roles. Our comprehensive approach supports Scholars throughout their education journey, personalizing education journeys for diverse adults to enter allied healthcare careers at low or no cost.

Our Values

We keep Scholars, communities, and equity at the center of our work.

We design solutions that are agile, inclusive, and scalable.

We earn and maintain trust through collaboration and accountability.

We pave the way with leading-edge practices.

We use data science to inform continuous improvement.

We look toward the future and embrace new opportunities.

Why You Should Join Us

Do you seek to change lives for the better? Do you want a role in a nonprofit focused on designing solutions and bringing direct services to make a difference to Scholars, communities, and the nation? Have you shown grit when it comes to taking on challenges and pushing forward to resolution? Our team is committed to our nonprofit mission, celebrating the opportunity to transform lives through purpose-driven work. We bring our skill sets, a can-do attitude, and a collaborative approach to our everyday work of forging workforce development models that apply best practices. If these qualities speak to you, apply to become part of our team.

Position Summary

We seek to expand the team with the addition of an Instructor for Peer Support Specialist training programs. In this pivotal role, you will positively impact the lives of scholars within the healthcare workforce and their eventual patients. As an online Instructor, you will guide scholars through the soft skills learning experience via video calls, respond thoughtfully and timely to posts in Canvas, sense and respond to individual and group needs, and model best practices as an Instructor. Peer Support Specialists provide peer-to-peer support and promote recovery for individuals facing mental health challenges or substance use disorders, leveraging their lived experiences to inspire hope, assist with navigating the healthcare system, and empower clients on their journey to wellness and stability.

Essential Job Functions

Facilitate synchronous and asynchronous instruction modules, including reviewing and responding to discussion posts

Coordinate the process and orientation for onboarding students into the Learning Management System

Communicate regularly with participants about their progress and upcoming course activities, responding to scholars within 24-48 hours

Track participation in the Canvas course system and provide regular reporting on outcomes

Participate in debriefing calls with the facilitation team

Facilitate multiple 1-hour live sessions using a conferencing tool in Canvas

Allocate 2 hours per week for prep and grading

Enforce academic policies and code of conduct

Provide real-time feedback to students and remediate as needed

Complete all grading within specified timeframes

Notify the Senior Program Manager of Direct Care Services and Jumpstart Pathways of students at risk and those who fail courses

Interact with students professionally, offering constructive, encouraging, and timely feedback

Conduct weekly "live" video discussions as needed

Continuously improve the effectiveness of the student journey, workflows, automated nudges/scripts/FAQs, academic policies, and operational procedures

Develop and implement student retention and completion strategies

Collaborate with other divisions to facilitate recruitment towards numerical goals and qualifications

Provide direction on next steps for certification exams

Conduct certification exam reviews

Develop contingencies for enrollment as needed

Schedule course offerings in accordance with recruitment flow

Qualifications

Bilingual (preferred)

Prior Teaching Experience (preferred)

Ability to learn or experience facilitating a course using an LMS like Canvas (preferred)

Effective facilitation skills demonstrated in a 10-minute teaching demo

Background in allied health

Self-identified experience with the recovery process from mental illness or substance use disorder, either as a consumer or as a family member

Minimum of 1 year in the mental health industry or 3 years' experience as a peer support specialist

Ability to monitor and recommend improved program outcomes

Good interpersonal skills to relate, establish, and cultivate respectful relationships with people from diverse backgrounds

Working knowledge of collaboration tools including Microsoft Office Suite, e-mail, Zoom or Teams, and databases. Ability to learn new software as required.

Education

Must hold a current certification as a Peer Support Specialist in California and have proficiency in English (Spanish is a plus)

Training as a peer support specialist, community health worker, or relevant field of study or equivalent related work experience

An associate degree or certification/license in allied health is desirable

Work Environment/Travel

This is a remote role with travel required to attend meetings and conferences.

Supervisory Responsibility

This role does not have supervisory responsibility over other staff.

Physical Demands

The capacity to lift 25 pounds is required

Ability to drive, sit, stand, and walk for long periods

Ability to work irregular hours, including after hours and weekends, although infrequent

Position Type

Part-time, 24 hours per week, which may include weekends, nights, and holidays.

We are proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Employment Type: Full-Time