A leading professional networking company is seeking an Insights Associate Program Manager. The successful candidate will leverage one of the richest proprietary data sets in the world and work with a high-caliber, passionate team to lead high-impact projects and scale data-driven insights that enable our sales teams to unlock customer value. The ideal candidate has 2+ years working with SQL and data visualization tools to query large data-sets (e.g. Presto/Trino, Spark SQL, Tableau, etc.). The company offers a great work environment!
Insights Associate Program Manager Pay And Benefits
Hourly pay: $40-$50/hr (Pay varies based on candidate's location and experience)
Worksite: Leading professional development and networking company (Remote, candidates must be located in the United States)
W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program
40 hours/week, 12 Month Assignment
Insights Associate Program Manager Responsibilities
Leverage our unique data used to power innovative tools to address business challenges.
Write SQL/Presto/Trino/Spark queries to extract the necessary data and leverage data visualization tools such as Tableau to present the information.
Take existing queries or dashboards and optimize them to run more efficiently/consistently while building in automated checks and controls to proactively flag any problems.
Handle incoming support requests to ensure our end users experience is bug-free and efficient.
Experiment with and implement enhancements to various internal data tools to improve usefulness for the broader team.
Build cross-functional momentum for operational improvements and partner effectively with other teams.
Evangelize the use of data in sales and represent the voice of our customers.
Solutions Insights Team, focusing on developing customer-specific narratives at scale.
The role involves operational work, Tier 2 ticket support, and potentially narrative development and data analytical work.
Support sales or CS partners reporting issues like bugs or more technical questions.
Work with ready-made data sets and narratives but can be developed and enhanced.
Collaboration and Stakeholder Management: The role requires managing Tier 2 support tickets, troubleshooting, and potentially leading smaller initiatives. It involves coordinating with the team, meeting deadlines, and managing SLAs for Tier 2 support.
Program Management: The role may involve project management skills, particularly in managing one's own time, providing updates, and meeting strict deadlines for narrative building and Tier 2 support.
Insights Associate Program Manager Qualifications
2+ years of experience with data analysis, data storytelling, turning data into insights and presenting to internal and/or external stakeholders.
2+ years working with SQL and data visualization tools to query large data-sets (e.g. Presto/Trino, Spark SQL, Tableau, etc.).
2+ years of experience with PowerPoint and Excel (Microsoft suite)
BA/BS degree.
Experience with product, data engineering, or sales analytics and/or data science.
Experience with data storytelling, turning data into insights and presenting to internal and/or external stakeholders.
Experience with project management.
Open to candidates with experience in Power BI instead of Tableau, provided they can quickly adapt.
Experience with customer insights data is beneficial but not mandatory.
Troubleshooting experience is preferred, especially in a support model context.
Ability to communicate findings clearly to both technical and non-technical audiences.
Strong stakeholder management skills and the ability to influence without authority.
Strong business acumen, creative problem-solving skills, intellectual curiosity, and desire & ability to learn.
Expert knowledge of SQL - excited about opportunities to optimize/tune queries joining datasets with billions of rows and optimize performance.
Knowledge of Hadoop (Presto/Spark), git, & Tableau.
Ability to provide a business lens to analytical and technical problems.
Ability to build alliances across the company.
Ability to translate user feedback into tool requirements.
Technical Skills: Strong foundation in SQL, data visualization tools (preferably Tableau), and proficiency in Microsoft Suite (PowerPoint and Excel).
Soft Skills: Strong communication skills, self-sufficiency, resourcefulness, and the ability to troubleshoot technical issues.
Preference for candidates with strong technical skills over project management skills.
Seniority level
Entry level
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Staffing and Recruiting
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