CSI provides state-of-the-art stainless steel process equipment and service to the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company with a passion for providing superior customer service. Our work environment is rooted in respect, teamwork, continual learning, growth and community.
If you have technical expertise and thrive in a fast-paced team environment, you will find the Inside Sales Representative role at CSI to be a perfect fit. This position places a primary focus on achieving goals and ensuring customer satisfaction, requiring both your business acumen and CSI's technical capabilities to present innovative solutions.
Effective listening skills are crucial in this role, aiding in understanding customer needs, particularly in sectors like food, dairy, beverages, and pharmaceuticals. As an Inside Sales Representative, you'll collaborate with all CSI departments to gain a deeper understanding of customer requirements and deliver process components and systems that add value.
You'll also play a pivotal role in establishing new customer relationships, driving revenue growth, and working closely with a diverse team. Your technical expertise will be invaluable as you address customer needs and provide solutions that bring added value. If you're ready to make a significant impact and be part of a prominent industry leader, consider a future with CSI, where you can advance your career as far as your ambition takes you.
Requirements/Skills
High School diploma or equivalent, required
College credits, desired; BA/BS degree, strongly preferred
Technical (mechanical) emphasis, preferred
Minimum 2 years proven sales experience, required
Strong phone presence and experience, required
Excellent verbal and written communication skills, required
Computer proficiency:
Microsoft Windows; latest version Microsoft Office; latest version Word and Excel advanced PowerPoint intermediate
Outlook proficiency
Adobe Acrobat; latest version
Industrial food or pharmaceutical, preferred Salesforce or similar CRM, preferred
Duties
Prospecting and Proactive Sales Behaviors - daily
Contribute to overall vision of increased sales through accountability and relationship management - daily
Learn characteristics, including specific market, of each customer in order to determine what products we have the most potential to sell to them - ongoing
Proactively identify, question, and suggest changes to standard procedures - ongoing
Systematic communication with customers and prospects primarily on phone, conference calls, virtual meetings, and some on-site meetings - ongoing
Formulate, write and implement a business plan stating goals and sales strategies to achieve those goals - quarterly
Develop rapport with, and delegate appropriate tasks to, assigned inside sales representatives, technical consultants, project managers, and estimators - ongoing
Respond to customer requests for information - daily
Communicate special customer needs to customer service, special alloys and design in organized and well documented manner - daily
Enter notes in CRM, per procedure, to document all completed and scheduled activities - daily
Understand and follow established procedures for sales, project management, purchasing, and returns - daily
Submit activity report per procedure - ongoing
Maintain a positive relationship with sales personnel for equipment manufacturers such as Alfa Laval and others - ongoing
Benefits
Total Compensation - $75,000 - $100,000 plus (Salary plus commission plan)
This position is an salaried/exempt position.
We offer great benefits, including an option for free medical coverage, paid time off, and paid holidays.
This position requires the ability to interact with employees verbally and in writing, remain in a stationary position for 80% of the workday, have close visual acuity, and constantly operate a computer and other office productivity equipment, such as a phone, copy/fax/scan machine, computer keyboard and mouse with or without reasonable accommodation. This position also requires the ability to occasionally lift, stoop, bend, and lift office products and supplies, up to 20 pounds.
About Our Company
We believe our employees are our greatest resource which is why we are committed to investing in our team. We offer a wide range of benefits including health and wellness, paid time off, retirement planning and continuing education support. We also enjoy hosting company luncheons, casual Fridays, a wellness program and providing opportunities for volunteering in local community charitable events!
CSI has a long standing policy of Equal Opportunity in employment. Our practice is to fill positions by selecting applicants who can perform the work in a competent and professional manner. We do not discriminate on the basis of age, sex, race, color, religion, national origin, sexual orientation, gender identity, protected veteran status, or individuals with disability. U.S. federal law requires completion of employment eligibility verification upon hire. CSI participates in E-Verify. Must have the right to work in the United States.
Seniority level
Entry level
Employment type
Full-time
Job function
Strategy/Planning and Information Technology
Industries
Machinery Manufacturing
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