Information Technology System Support

ABOUT US

Zoom Technology Arizona is a closed-access fiber network provider. We deploy Fiber-to-the-Home (FTTH) network infrastructure nationwide in specific neighborhoods and Fiber-to-the-Business (FTTB). We construct, operate, and maintain the fiber network infrastructure. Our goal is to expand the business across the U.S., providing high-speed internet access and facilitating the digital transformation of underserved communities.

PURPOSE FOR THE ROLE

We are seeking a skilled IT System Support to join our team. As an IT System Support, you will play a crucial role in maintaining and optimizing our IT infrastructure to ensure seamless operations across all systems.

RESPONSIBILITIES

• Manage and monitor all aspects of the company's IT infrastructure
• Implement and maintain network security measures to protect data and systems
• Troubleshoot hardware, software, and network issues
• Perform system upgrades and backups
• Collaborate with IT teams to implement new technologies and enhance existing systems
• Provide technical support to end-users
• Ensure system reliability, availability, and performance

QUALIFICATIONS

• Bachelor’s degree in Computer Science, Engineering, or related technical field preferred
• Two (2) years of experience in designing, supporting, operating, implementing, and maintaining hybrid infrastructures
• Demonstrated experience in carrying out IT infrastructure projects and initiatives
• Is proactive in identifying IT Infrastructure needs practices required in the business and can communicate their value clearly
• Experience with Infrastructure automation following DevOps best practices
• Can work in an Agile environment, be part of a team, and manage your own time
• Cloud technologies and public cloud platforms such as GCP, Azure, AWS, and Office 365
• Proficiency in JavaScript, DHCP, Information security, VMWare, PostgreSQL, Shell Scripting, CI/CD, Firewall, RAID controller, Kubernetes
• Strong problem-solving skills with the ability to think analytically
• Excellent communication skills and ability to work in a team environment
• Experience with system administration tasks in a corporate setting
• Knowledge of virtualization technologies like VMWare or Kubernetes
• Familiarity with database management systems such as PostgreSQL
• Understanding of networking concepts and protocols
• Ability to prioritize tasks in a fast-paced environment

If you are a motivated Infrastructure Specialist with a passion for technology and a desire to contribute to a dynamic team, we invite you to apply.

Zoom Technology is an equal-opportunity employer committed to fostering diversity and inclusion in the workplace.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to Commute:

• Phoenix, AZ 85004 (Required)

Work Location: Hybrid remote in Phoenix, AZ 85004