Information Technology Support Specialist

System Support Specialist | Healthcare | Hybrid | $65,000

Are you urgently lookin for a role?

Are you looking for a role with hybrid flexibility?

Do you have experience working with Microsoft systems?

This might be the role for you. Our client is looking to build out their helpdesk and you could be a strong addition to a growing company. Read below!

Essential Job Duties and Responsibilities

• Provide technical support for servers, workstations, applications, desk phones, mobile devices, printers, A/V equipment and other IT related systems
• Create and manage user accounts and access
• Perform Office 365 and network administration
• Assist in IT Asset Management to ensure accurate inventory records
• Open and track tickets, prioritize, follow up on service requests, and escalate as necessary
• Create knowledge base articles, checklists, procedures, and end-user training
• Other duties as assigned

Education and/or Experience

• Office 365 Administration
• Microsoft Office Experience
• Active Directory Experience
• Exchange Server/ Exchange Online Experience
• Networking – Router, Switch, Firewall, AP Etc. Experience Preferred
• Mobile Device Management Experience
• AV Equipment/Video Conferencing Solutions Experience
• Experience with Windows OS, MAC OS, iOS, Android
• Bachelor’s degree or equivalent combination of education and experience preferred