Information Technology Support Specialist

Are you an experienced Help Desk / Support Technician ready for a fresh start? Come join this stable and growing company who is highly motivated to meet you!! You'll have a chance to showcase your Help Desk skills as a part of a well qualified support team in a hybrid environment.

What you'll be doing:

· IT Support for a full range of departments via phone (majority phones), email, and in-person communications

· Installing, updating and repairing hardware and software as needed

· Escalating issues as needed using a ticket system. ServiceNow experience is a plus

Requirements:

· Great customer service and relationship skills. Ability to handle moderate to high call volume each day.

· 2+ years’ experience with Windows, O365, Active Directory, and Network Printers

· Minimum 2 years of experience supporting PC's, Tablets, Thin Clients in a Windows ecosystem.

· Bachelor's Degree or Associates Degree with relevant experience required