Information Technology Support Manager

IT Support Manager

Our client, a Stamford, CT-area financial firm, is seeking a hands-on IT Support Manager to join their team. This role requires on-site work 4-5 days a week.

Responsibilities:

• Provide hands-on escalated level support for a Microsoft environment, including O365 and Windows.
• Oversee a small team of Support Analysts, handling day-to-day issues and mentoring their professional development.
• Manage the support desk, including reports, procurement and vendor management.

Required Experience:

• Experience in a smaller financial firm (150-250 users)
• Hands-on experience of market data applications (Bloomberg) and supporting a trade floor environment.
• Minimum of 8-10 years of IT support and team leadership experience.
• Proven experience in implementing policies and procedures, vendor management, and team management.
• Willingness to work on-site in the Stamford, CT area most days.
• This position offers an excellent opportunity for an experienced IT professional to lead a team and provide critical support in a dynamic financial environment. If you meet the qualifications and are excited about this role, we encourage you to apply.

Base Salary: $150-200k DOE