Information Technology Supervisor

The IT Supervisor will oversee the the management of IT systems and services within the Hartselle, Alabama location of ICool USA. Responsibilities include leading one IT Administrator, overseeing network and information security, and spearheading IT projects.The IT Strong leadership, technical expertise, and effective communication skills are essential for success in this role.

• Oversee the operations of the IT Department and leading a IT Administrator while also conducting daily IT duties.
• Spearhead the organization, investigation, implementation, acceptance inspection, user training, technical support, and maintenance of critical IT projects, including but not limited to SAP, CRM, WMS, MES.
• Lead the design and architecture of the Network Premises Distribution System and Security Prevention System. This involves managing the bidding process, project management, acceptance inspections, and ongoing maintenance.
• Manage Network and Information Security protocols to safeguard company assets and data integrity.
• Provide technical support for desktop systems, ensuring smooth functionality across the organization.
• Take charge of IT fixed asset management and cultivate relationships with IT partners to optimize service delivery.

Qualifications:

• Experience in project implementation/system implementation
• Ability to effectively communicate across all levels of the organization
• Ability to travel within the United States less than 10% of the time
• Bachelor’s degree in Computer Science, Information Technology, other related field or equivalent experience, preferred
• Experience in IT Supervision, preferred