Information Technology Specialist / Analyst

The IT Ecomm & Omni Senior Analyst will be responsible of running the day-to-day operations of the systems integrations between the ERPs and the Digital solutions. He/she will be also in charge of leading/support locally major projects for the business on the IT scope (review IT processes and necessary systems improvements). This position is based in New York City and is currently hybrid (3 days in office, 2 days WFH).

• Collaborate with business partners and Central IS&T shared service team to develop roadmaps, drive projects, & application maintenance to build a synergic systems environment.
• Ensure alignment on priorities and timelines across all Digital/Ecomm/Omni development projects.
• Organize and coordinate system changes for releases and continuous improvements
• Organize and support product demo sessions to gather feedback from the stakeholders from project scoping to users training
• Develop, build, and define Dashboard and KPIs to monitor and communicate on project status
• Provide proper risk management by documenting all risks and employing an effective mitigation strategy
• Define proper escalation process on project blockers
• Communicate with all levels of organization, identify, and involve accurate stakeholders and management
• Use and enhance the IS&T team projects deliverables and standardized documents and processes
• Complete project handover to support teams and support hyper care post go live
• Collaborate with the other IS&T department to ensure all IT aspects of projects are considered (sales integrations, logistics, network and security, support

Technical Experience and Systems:

• Business software: SFCC, OneStock (OMS), CyberSource, Adyen, WMS, POS CEGID/CBR, ServiceNow, Atlassian Suite, Adyen, D365, PowerBi, ETL, Datahub, CRM solutions…
• Collaboration: Microsoft Office 365, Zoom, Webex, TeamViewer, ITSM
• Private Cloud: IaaS, PaaS / Public Cloud providers: Azur, AWS, Google Cloud
• Windows Server 2003, 2008, 2012, 2016 / Microsoft Windows 7 and higher; Apple iOS (iPhone/iPad)

Benefits:

• Basic Life and Accidental Death and Dismemberment (AD&D) Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• On-Demand Mental Health Support
• Backup Child and Elder Care
• Business Travel Accident Program
• Medical and Prescription Drug
• Dental
• 401(k) (We match a portion of your contribution)
• Expert Second Opinions (no cost with most medical plans)
• Supplemental Life Insurance
• Voluntary AD&D Insurance
• Flexible Spending Accounts(Health and Dependent Care)
• Health Savings Account
• Vision
• Commuter Account
• Auto, Home, and Pet Insurance
• Hospital Indemnity