Information Technology Manager

The Objective of the Position

The Information Technology “(IT)” Manager is responsible for coordinating, planning, and leading

computer-related activities. The IT Manager determines the IT needs of the company and is responsible for implementing and maintaining the company’s computing needs. The IT Manager will demonstrate a detailed knowledge of the industry’s best practices and evidence a professional track record of effective technical management, information analysis, and a thorough understanding of computer hardware and software systems particularly Microsoft 365 and other Microsoft products.

Responsibilities

• Manage information technology and computer systems.
• Plan, organize, control and evaluate IT and electronic data operations.
• Monitor performance of information technology systems to determine productivity levels and make recommendations for improving the IT infrastructure.
• Audit systems and assess their outcomes, including generating performance reports for operating systems.
• Troubleshoot hardware and software issues related to internal IT.
• Selecting for purchase new and replacement hardware and software when necessary.
• Ensure security of data, network access and backup systems.
• Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures.
• Coordinating technology installations, upgrades and maintenance.
• Manage IT staff by training and coaching employees, communicating job expectations and monitoring their performance.
• Overseeing the annual IT budget and ensuring cost effectiveness.
• Communicate IT department KPIs, goals and strategies regularly with upper management and
• stakeholders.
• Manage integrations between Microsoft products (365) and other software solutions being considered for Sales, Finance and Operations.

Requirements

• Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems.
• MUST have strong Microsoft platform experience (running on Microsoft 365).
• Strong critical thinking and decision-making skills.
• Excellent project management skills.
• Firm grasp on IT infrastructure and operations best practices.
• Strong interpersonal skills and extremely resourceful.
• Management and leadership skills.

Education/Experience Required

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• 2-5 years of experience working in IT operations.
• 2-3 years of management experience