Information Technology Internship
Information Technology Internship
Aeromax Industries Inc.
Fort Worth, TX
See who Aeromax Industries Inc. has hired for this role
Job Description
IT Support Technician -- Internship
Summary
The IT Support Technician coordinates with Managed Service Provider (MSP) and provides assistance with employees using computer hardware and software/supports information technology employees within the organization/assists non-IT users (internal and/or external) who are experiencing hardware and/or software problems. This position reports to the EVP of Information Systems and Technology.
Duties and Responsibilities
Aeromax Industries, Inc. is a strategic partner to domestic and foreign militaries around the globe providing customized solutions and supporting various manufacturing and spare parts programs. We are highly specialized in the supply of aircraft aftermarket parts and efficiently deliver components through our worldwide network.
Aeromax Industries, Inc. is a strategic partner to domestic and foreign militaries around the globe providing customized solutions and supporting various manufacturing and spare parts programs. We are highly specialized in the supply of aircraft aftermarket parts and efficiently deliver components through our worldwide network.
IT Support Technician -- Internship
Summary
The IT Support Technician coordinates with Managed Service Provider (MSP) and provides assistance with employees using computer hardware and software/supports information technology employees within the organization/assists non-IT users (internal and/or external) who are experiencing hardware and/or software problems. This position reports to the EVP of Information Systems and Technology.
Duties and Responsibilities
- Desktop Support for Employees
- Test and evaluate computer hardware, software, and/or systems (networks).
- Troubleshoot computer-related problems; develop and implement solutions to those problems in a timely manner.
- Set up new users and workstations to provide a seamless onboarding experience
- Deliver projects that increase business productivity
- Gain an understanding of business processes and how a technology/process improvement can enhance the processes
- Research potential improvement hardware and/or software followed by a recommendation
- Develop project plans for implementation
- Deliver the project with adequate personnel training on-time and in budget
- Understand and be understood by non-IT employees/customers.
- Excellent communication skills and ability to work with all personnel
- Work independently and as part of a team of IT support professionals.
- Strong troubleshooting and problem solving skills
- Minimum of 2 years of experience in an IT environment or education
- Able to read, write, and communicate effectively in English
- Associates degree from an accredited University in computer science/information technology
- CompTIA A+ certification
- 1 year of experience in a help desk environment
Aeromax Industries, Inc. is a strategic partner to domestic and foreign militaries around the globe providing customized solutions and supporting various manufacturing and spare parts programs. We are highly specialized in the supply of aircraft aftermarket parts and efficiently deliver components through our worldwide network.
Aeromax Industries, Inc. is a strategic partner to domestic and foreign militaries around the globe providing customized solutions and supporting various manufacturing and spare parts programs. We are highly specialized in the supply of aircraft aftermarket parts and efficiently deliver components through our worldwide network.
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Seniority level
Internship -
Employment type
Internship -
Job function
Information Technology -
Industries
Aviation & Aerospace
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