Information Technology Infrastructure Manager

We are building a World Class Service Center and invite you to join a team of people who are committed to a core objective of supporting life changing service and providing professional expertise to the operations and leaders we support.

About the Company

Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate 111 senior living, home health, hospice and home care operations across 14 states and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies.

Something else that sets us apart from other companies is the quality of our most valuable resources – our people! We are dedicated to living out our culture as defined by our core values, “CAPLICO”:

Customer Second

Accountability

Passion for Learning

Love One Another

Intelligent Risk Taking

Celebrate

Ownership

By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally and promotes development that leads to continued success.

Job Summary: We are seeking a highly skilled and experienced IT Infrastructure Manager to oversee our company's IT infrastructure and ensure its optimal performance, security, and scalability. The ideal candidate will have a strong technical background, excellent leadership skills, and a strategic mindset to drive the continuous improvement of our IT systems.

Key Responsibilities:

Infrastructure Management:

• Oversee the design, implementation, and maintenance of the organization's IT infrastructure, including servers, networks, storage, and cloud services.
• Ensure high availability, reliability, and performance of IT systems.
• Manage and optimize cloud environments.

Microsoft 365 and Azure Management:

• Administer and manage Microsoft 365 services, ensuring efficient operation and security.
• Oversee the deployment, management, and optimization of Azure resources and services.
• Monitor and manage Azure cost, performance, and security.

Security and Compliance:

• Implement and maintain robust security measures to protect the organization's data and systems.
• Ensure compliance with industry standards and regulatory requirements.
• Conduct regular security audits and risk assessments.

Team Leadership:

• Lead and mentor a team of IT professionals, providing guidance and support for their professional development.
• Foster a collaborative and innovative team culture.
• Coordinate with other IT teams and departments to ensure seamless integration and support.

Project Management:

• Plan, execute, and manage IT infrastructure projects, ensuring they are completed on time and within budget.
• Collaborate with stakeholders to define project requirements and deliverables.
• Monitor project progress and provide regular status updates.

Vendor Management:

• Manage relationships with external vendors and service providers.
• Negotiate contracts and agreements to ensure cost-effective solutions.
• Oversee vendor performance and service level agreements.

Strategic Planning:

• Develop and implement IT infrastructure strategies aligned with the organization's goals and objectives.
• Stay updated on emerging technologies and industry trends.
• Recommend and implement improvements to enhance IT infrastructure efficiency and effectiveness.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience as an IT Infrastructure Manager or in a similar role.
• Strong knowledge of IT infrastructure components, including servers, networks, storage, and cloud services.
• Experience with virtualization technologies and cloud platforms (Azure).
• Excellent understanding of cybersecurity principles and best practices.
• Strong leadership and team management skills.
• Project management experience with the ability to manage multiple projects simultaneously.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.

Preferred Qualifications:

• Master’s degree in Information Technology, Computer Science, or a related field.
• Relevant certifications (e.g., ITIL, PMP, CISSP, CCNP).
• Experience with IT infrastructure automation and orchestration tools.

Additional Information

We are committed to providing a competitive Total Rewards Package that meets our employee’s needs.

From a choice of medical, dental and vision plans to retirement savings opportunities through a 401(k), company match and various other features, we offer a comprehensive benefits package. We believe in great work and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.

Compensation: Based on experience.

Type: Full Time

Location:

Pennant Service Center

1675 E. Riverside Drive, #150

Eagle, ID 83616

If interested in this position, please submit a resume for consideration. We look forward to hearing from you!

About The Pennant Group

We are proud to be affiliated with the Pennant Group, Inc. (NASDAQ: PNTG). Pennant was created in 2019 in connection with The Ensign Group, Inc.’s (NASDAQ: ENSG) spin-off of its home health, hospice, and senior living businesses. We believe that through our innovative operating model, we can foster a new level of patient care and professional competence at our independent operating subsidiaries and set a new industry standard for quality home health and hospice and senior living services. You can learn more about The Pennant Group at www.pennantgroup.com