Industry Relations Manager

About the job:

We are seeking a dynamic and ambitious individual to join our team as an Industry Relations Manager. This unique role combines elements of sales, account management, and customer operations, with the primary objective of onboarding businesses to Lumber Marketplace and driving transactions on the platform. This opportunity is more than just a job; it's a chance to be at the forefront of building our vision for "the world's greatest company in the tech space," right here in Tennessee.

About the Company:

Lumber Marketplace was launched in 2023 with a simple idea: to create an online marketplace tailored to hardwood lumber professionals. With a commitment to tradition and a vision for the future, we strive to be the trusted bridge that connects lumber sellers and buyers, enhancing their capacity to be profitable for generations to come.

Our mission is ambitious: to revolutionize an entire industry through technology, while embodying Christian values, and putting in the kind of hard work that not only changes the landscape of an entire industry but also sets a new standard for what tech companies can achieve in Tennessee.

At Lumber Marketplace we believe in hiring people who challenge preconceived notions and push the boundaries of innovation on a daily basis. Join our mission to provide opportunities for millions of hard-working men and women in the lumber industry. Our unique two-sided marketplace matches buyers with sellers, making transactions smoother, faster, and more transparent. If you're ready to take on the world of the lumber industry, we'd love to hear from you.

Location: Remote

Remote with extensive travel across the United States, including to the company’s office in Columbia, TN.

Mission Statement:

At Lumber Marketplace, we're committed to revolutionizing the lumber industry. By seamlessly connecting buyers and sellers, we aim to benefit all, offering unparalleled value and service, all while staying true to our unwavering principles.

Vision Statement:

To uphold the pillars of Faith, Family, and Work in transforming the lumber trade, fostering growth for our community, partners, and all who engage with us.

SCREENING QUESTIONS: Please note that in order to be considered for this role, all screening questions must be fully answered. Your responses will help us understand your fit for the position and alignment with our company's values and goals. Please complete screening questions here: https://forms.gle/B9QEoY8kgs1fsxsu8

Key Responsibilities:

Sales and Account Management:

• Identify and engage potential buyers and sellers in the wholesale hardwood lumber industry.
• Drive sales by demonstrating the benefits of Lumber Marketplace to flooring, cabinet, millwork, and other related wholesale hardwood lumber-buying businesses.
• Build and maintain strong relationships with businesses, ensuring they are satisfied with the platform.

Customer Operations:

• Provide training and support to businesses on how to use Lumber Marketplace effectively.
• Assist businesses with account setup, inventory posting, and transaction processing.
• Address and resolve any issues or concerns businesses may have with the platform.

Public Relations and Events:

• Represent Lumber Marketplace at trade shows and conventions, including setting up and tearing down booths.
• Act as the public-facing persona of the company, promoting the platform and engaging with potential businesses.
• Conduct on-site visits to businesses across the United States to drive engagement and transactions.

What You Bring:

• Proven sales experience, preferably in the hardwood lumber industry (e.g., flooring, cabinet, millwork sales).
• Excellent interpersonal and communication skills.
• Strong customer service skills with a focus on client satisfaction.
• Ability to travel extensively and work independently on the road.
• Ambitious, self-motivated, and adaptable to a fast-paced startup environment.

What Will Set You Apart:

• Experience with online marketplaces or e-commerce platforms.
• Knowledge of the hardwood lumber industry and its key players.
• Ability to wear many hats and manage multiple tasks effectively.

What We Offer:

Compensation:

• Base Salary: $50,000 - $70,000 annually, depending on experience and qualifications.
• Commission: Uncapped commission structure. Earn a percentage of the gross transaction volume you facilitate for each new seller or buyer successfully onboarded and transacting on the platform.

Equity: Stock options on a vesting schedule.

Culture: We prioritize Faith, Family, and Work, in that order.

Growth: An exciting startup opportunity filled with individuals deeply committed to success.

Ownership: Make an immediate impact, have your opinions matter, and lead by example. Take ownership of growth objectives, see your impact immediately, and grow your leadership skills.

Become a cornerstone in our growth story and play a role in the next big evolution in the lumber industry. 

Join Lumber Marketplace and redefine the future of the lumber industry and your career with us!

SCREENING QUESTIONS: Please note that in order to be considered for this role, all screening questions must be fully answered. Your responses will help us understand your fit for the position and alignment with our company's values and goals. Please complete screening questions here: https://forms.gle/B9QEoY8kgs1fsxsu8