John Hardy Merchandisers are goal-driven, highly motivated and well-organized professionals with the ability to work both independently and in coordination with a national/independent sales team. As a point of reference for colleagues and customers alike, they are central to managing sales related materials within store environments, providing after-sales support, and communicating relevant information. A Merchandiser is highly energetic, enthusiastic and confident to develop long-term business relationships, improving existing and/or creating new revenue opportunities as well as providing superior post-sale customer service.
Reporting To: Senior Account Executive
Location: NYC area preferred; based out of NY office when not travelling.
RESPONSIBILITIES:
Key Responsibility #1: At the store level, execute all strategies to achieve overall business goals
Travel to stores (60%) to monitor inventory, replenishment, product mix, sales trends, merchandising techniques, visual presentation standards and overall sell through of merchandise
Assist in the preparation, organization, and execution of sales related events and trunk shows within the stores
Establish/maintain and build positive relationships with key sales associates, managers, stylist and boutique/retail directors
Ensure consistency and alignment of brand activations within the brand strategy
Lead training sessions to educate store associates on brand, product knowledge, merchandising standards and sales driving techniques
Work closely with store associates and managers to ensure brand merchandising standards are maintained
Identify prospective opportunities, generate leads and capture new clients
Identify and assist in floor move positioning as needed
Communicate with the stores on a daily/weekly basis
Act as a brand ambassador for John Hardy, embodying our values and standards in all client interactions
Key Responsibility #2: Assist the Director of Commercial Experience with Trunk Show/Events
Be present in the NY office (20%) to assist in the creating, receiving and returning trunk show merchandise
Assist in event invoicing, quarterly recaps, creating lookbooks and line sheets for events
Assist in event incentives with the structure, execution and reconciliation of all incentives
Key Responsibility #3: Assist Sr Account Executive to Increase sales, brand positioning and brand awareness
Work closely with Sr Account Executives (20%) to implement marketing within the store environment to increase brand awareness
Gain market knowledge and report market analysis on competitive brands
Leverage store data improve trend and maximize sales opportunities
Help support if needed in all John Hardy market events (NY market and trade shows)
Manage in-store visit schedule, book travel, schedule appointments, report expenses and prepare pre-visit worksheets
Conduct post-visit summaries (store visit reports) and send to John Hardy team
Attend weekly virtual check in with Sr Account Executives and Wholesale Team
Qualifications:
Bachelor’s degree required
Able to contribute and work effectively within a team
Highly organized
Effective communication skills
Proficient in Microsoft Office, Excel and PowerPoint
Ability to travel overnight and on weekends as needed
Seniority level
Entry level
Employment type
Full-time
Job function
Marketing and Sales
Industries
Retail Luxury Goods and Jewelry, Retail, and Wholesale Luxury Goods and Jewelry
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