Freight Forwarder Export Specialist

Rock-It Cargo has been an award-winning global leader within the entertainment logistics industry for over forty years, providing unrivaled experience and expertise in planning and moving shows and events from clubs to stadiums for cutting edge musical, theatrical and experiential productions. With 300+ employees across 28 offices worldwide, Rock-It handles some of the world’s biggest concerts, festivals, and sporting events for many high-profile clients across the music & sports industries. Rock-It Cargo is the premier freight forwarder for all live events, and works hand-in-hand with clients to make the greatest shows and events possible across the world.

The full-time Freight Forwarder Export Specialist will work from our Miami office, and assist the Rock-It Cargo Central Operations team with arranging domestic and international transportation for a variety of live performance touring projects. You will be instrumental in the success of our clients’ events. The Freight Forwarder Export Specialist will strategically identify & book the best routes for each project, prepare and review necessary documentation for the shipments, manage key deadlines to keep projects on track, and cultivate lasting client and vendor relationships. In this role, you will work side-by-side with seasoned operations leaders, deepen your expertise across all types of shipments (air, trucking, and ocean) and projects, and build a strong foundation from which to grow your career in the industry.

Responsibilities

• Assist the operations department in researching best routes and making bookings for domestic and international freight shipments
• Coordinate domestic and international import/export shipments via all modes of transport: air, trucking and ocean
• Review client manifests and prepare transportation documents
• Cultivate and maintain customer and vendor relationships
• Work closely with carriers, shippers, and consignees to ensure deadlines are met
• Other duties related to client projects, as assigned
  
  

Qualifications

• A strong passion for music, entertainment, or other elements of the industry – at Rock-It Cargo, we truly love what we do and want to work with others who feel the same!
• 2-3 years of Freight Forwarder experience; experience with live event freight forwarding is a plus
• Associate’s or Bachelor’s degree or equivalent industry or military experience
• Basic freight forwarder knowledge; confidence with domestic and international air export shipments
• An excellent strategic mind – the ideal candidate will be able to expertly prioritize competing responsibilities, meticulously organize multiple complex projects, apply a sharp attention to detail to all work, and handle time-sensitive issues while remaining cool under pressure
• Excellent customer service & vendor relationship management skills
• Comfort with basic Excel functions, and a general ability to learn new software programs quickly
• Flexibility to travel and participate in on-call rotations
• Ability to pass a security background check
• Fluency in English & Spanish is required
  
  

Benefits & Perks

• 18 paid vacation days per year to start, plus 2 floating holidays and 6 days of paid sick leave per year
• 11 paid holidays per year
• Comprehensive medical, dental, and vision plans, plus HSA funding and a 401(k) match
• Generous paid parental leave for all parents
• Employer-Funded Basic Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance
• Continuing Education Reimbursement / Charitable Donation Matching
• The opportunity to work with the best in Live Event, Sports, Film, and Entertainment Logistics
• Eligible for free tickets to client events, when available
• Fantastic culture with regular company events, including birthday lunches, sports games, volunteer activities, and more
  
  

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Rock-It Cargo, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Rock-It Cargo is committed to the full inclusion of all qualified individuals. As part of this commitment, Rock-It Cargo will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact hr@rockitcargo.com .

Rock-It Cargo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. In addition to federal law requirements, Rock-It Cargo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Rock-It Cargo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.