Overview: Nexus HR is looking for an experienced Implementation Specialist for a payer-solutions system with a strong background in implementing a PACE (Program of All-Inclusive Care for the Elderly) facility or organization.
Client-highlighted qualifications - at least 3 years of implementation specialist experience with experience in PACE, managed care systems, or payer solutions.
About The Job
As a member of the implementation team, you'll be responsible for project management, client training, and software support. You'll use your experience, talents, and problem-solving ability to analyze clients' needs, develop strategies tailored to their organization, and ensure a successful implementation of our payer solution software.
Duties and Responsibilities:
Manage the implementation of the payer-solutions system and other software suites.
Provide software training to the following types of organizations:
Program of All-Inclusive Care for the Elderly (PACE) Organizations
Independent Physician Associations (IPAs)
Physician-Hospital Organizations (PHOs)
Management Services Organizations (MSOs)
Accountable Care Organizations (ACOs)
Third-Party Administrators (TPAs)
Specialty Networks
Guide change management, and training materials and ensure client adoption of software.
Document all client communications (verbal or written) accurately.
Demonstrate the ability to work with various cross-organizational areas to meet client needs
Develop configurations that support business processes, plan and execute delivery and implementation plans, and test and troubleshoot final system setups.
Provides training and end-user support during and after the implementation process (40% travel annually).
May be involved in pre-sales product demonstrations or provide assistance in scoping projects or developing proposals.
Develop, implement, and maintain educational materials for client training.
Act as the primary point of contact for clients throughout implementation, and for designated clients post-implementation.
Contribute as a positive member of the Implementations Department by supporting all members of the team productively and constructively.
All other duties relevant to product implementation and project management, as assigned.
Qualifications:
A bachelor’s degree in any healthcare or IT field
3 years of experience implementing software
1 year of work experience implementing PACE solutions or for PACE organizations is highly preferred
2 years of work experience implementing managed care systems, or payor solutions
An understanding of workflow/protocols
Willing to travel as needed to perform onsite training (up to 50%)
Authorized to work in the US
Benefits:
Dental
Vision
Medical
401k
Paid Leave
Others
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
Human Resources Services
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