Implementation Coordinator

Benefits

• Health insurance
• Home office stipend
• Paid time off
• Vision insurance
• Parental leave
  
  

In this entry level Implementation Coordinator position, you will play a pivotal role in ensuring the seamless

onboarding and rollout of new, additional, transferred, refreshed, or relocated franchise

locations. Leveraging your exceptional organizational skills and attention to detail, while

working closely with the Implementation Manager and other cross-functional departments, you

will create and help coordinate the comprehensive Implementation Plans (IPs) to help guide the

implementation process.

The core values of our company - value, teamwork, accountability, integrity, being proactive,

and empowerment - are the foundation of how we operate. As the Implementation

Coordinator, you will embody these values in your daily work. You will proactively help drive the

implementation process, taking ownership of your tasks and responsibilities to ensure the

successful completion of projects. Your strong teamwork and communication skills will facilitate

collaboration across departments, yielding high quality results. With a commitment to

accountability and integrity, you will ensure the implementation documentation and processes

meet the highest standards.

Essential Duties And Responsibilities

• Actively engage in daily virtual meetings with the Implementation Team, franchisees, and cross-functional stakeholders to provide support and facilitate progress on implementation initiatives
• Create and coordinate Implementation Plans for for New/Additional/Transfer Stores and for Refreshes/Relocations
• Communicate effectively and efficiently with all stakeholders and departments
• Utilize Salesforce and Google Sheets as the primary tools for case management, record-keeping, and implementation status tracking. Auditing and updating as needed.
• Coordinate with other departments to ensure a smooth and efficient rollout of operations for New/Additional/Transfer Stores and Refreshes/Relocations
• Request information and follow up with stakeholders and departments in a professional and timely manner
• Facilitate introductions to establish connections between franchisees, vendors, and internal departments
• Regularly audit and perform quality checks on key implementation spreadsheets, resolving issues as needed
• Carefully examine lease documents to verify they meet all necessary criteria and stipulations for required corporate language
• Coordinate the organization and filing of franchise implementation documentation, such as forms and acknowledgments, in the designated cloud storage and CRM systems
• Proactively manage the implementation team's shared email account, triaging incoming messages and routing them to the appropriate stakeholders
• Address and respond to franchisee email inquiries ensuring consistent and accurate responses through partnering with the Implementation Team
  
  

Required Skills/Abilities

• 1-3 years of experience in a project coordination or implementation role preferred
• Experience in a franchise or multi-unit business a plus
• Bachelor's degree in business, communications, or a related field preferred
• Strong organizational and time management skills to meet deadlines in a fast paced environment
• Excellent communication and interpersonal skills including but not limited to phone and email etiquette
• Problem-solving mindset to identify and troubleshoot issues proactively
• Knowledge of Microsoft Office and Google Suite
• Able to handle multiple tasks or projects at one time meeting assigned deadlines
• Ability to interpret and understand the basics of a lease agreement
• Ability to establish and maintain effective working relationships fostering teamwork
• Strong customer service-oriented approach and ability to effectively communicate with internal and external stakeholders
• Strong attention to detail with a proactive approach to to follow-through
• Experience with Salesforce a plus
• Please note that we have had a work from home environment since 2007. While our environment is still mainly work from home, we have some on-site training, events, and other on-site work that takes place in-person.
  
  

Flexible work from home options available.

Compensation: $18.00 - $20.00 per hour

ANY LAB TEST NOW® is the first direct access lab testing services company, allowing individuals to take control of their health. On September 20, 2007, Any Test Franchising, Inc. acquired the rights to franchise the ANY LAB TEST NOW concept. We are 200+ stores strong across the U.S. and growing! ANY LAB TEST NOW is a franchise company, and all store locations are independently owned and operated.

ANY LAB TEST NOW® makes it easy for consumers and businesses to manage their health by providing direct access to clinical, DNA, and drug and alcohol lab testing services, as well as phlebotomy and other specimen collection services, through our retail storefront business model. Just like any other retail business, our customers walk in, choose the lab tests they want and get tested.

So why do our customers choose Any Lab Test Now? Family healthcare and medical budgets are big concerns. There is also a desire for confidentiality and discreetness in some situations. Our affordable, upfront prices fit into most healthcare budgets. Even though we do not accept insurance, our customers can use their Health Savings Account (HSA) or Flexible Spending Account (FSA) for applicable lab tests.

The Any Lab Test Now business model is designed around customer experience. ANY LAB TEST NOW® is looking for prospective employees who are enthusiastically passionate about helping people, yet hyper focused on quality. Our customers’ experiences are imperative to our growth and reputation within the communities we do business. If you think you excel in these areas and meet minimum job requirements, then apply directly to your local store location. Positions around the country may include:

• Medical Assistants
• Phlebotomists
• Outside Sales
  
  

This is an independently owned and operated franchise location. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Any Lab Test Now Corporate.