Implementation Analyst - Remote

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Overview

Assist clients to deploy and configure Altera solutions on the Ventus Revenue Cycle team.

Utilization Targets 80% or greater

Customer Satisfaction

Project Delivery On Time and Under Budget

This is an entry level remote role in the US.

Responsibilities

Domain Expertise

• Entry level knowledge of Altera solutions within a specific Altera domain area
• Entry level knowledge of client operational processes, job functions and implementation methodology within a specific Altera domain area
• Entry level knowledge of industry trends and initiatives within a specific Altera domain area and healthcare workflow.
  
  

Module Implementation to meet requirements as specified in the project plan

• Carry out the implementation of Altera solutions and designated 3rd party products following a detailed project plan and in accordance with the contracted project scope.
• Identify issues encountered during the implementation of Altera products and when interfacing third party systems.
• Assist the customer with the configuration necessary to deliver the functionality defined in the contract scope documentation.
• Load the initial database delivered to the client with site-specific information (if applicable). Present formal training courses and knowledge transfer to Altera clients
• Support all testing phases with the client.
• Advise clients on testing strategy and planning to ensure successful solution implementation
• Liaise with the client, Project Managers and Sales and Solution Consulting to understand the client's conversion, go-live and rollout strategies and to ensure that the solution meets the client's business needs
  
  

Consultancy

• Understand project scope and identify implementation risks and impacts
• Deliver advice, guidance and recommendations on system configuration and implementation best practice
• Identify, analyze, and document client business requirements
  
  

Reporting / Documentation

• Document problem resolutions, issues, and other solutions and make them available for future reference by other Consultants,
• Provide weekly status reports throughout the project lifecycle to assist management eliminate risks and increase the likelihood of project success
• Produce other reports and/or documents as required
  
  
  
  

Qualifications

Academic and Professional Qualifications:

• Bachelor's Degree with a Healthcare Management/Business Administration/Finance/Information Systems, or a related field, or an equivalent degree or equivalent/years of experience required.
  
  

Technical Skills:

• Proficiency in Microsoft Excel, including advances functions (e.g., VLOOKUP, pivot tables, macros)
• Familiarity with data analysis and visualization tools
• Familiarity with Microsoft Project or Smartsheets or other similar project tools
  
  

Communication Skills:

• Excellent written and verbal communication skills
• Ability to convey technical information to a non-technical stakeholder
• Strong Attention to detail and accuracy in work
  
  

Healthcare Knowledge:

• Basic understanding of healthcare systems, Electronic Health Records (EHR) and other healthcare IT systems a plus
  
  

Interpersonal Skills:

• Strong interpersonal skills and ability to work in a team environment as well as independently.
• Client Service orientation
  
  

Experience:

• 0-2 years relevant work experience in Healthcare or Healthcare IT
• Microsoft Office experience
• Previous internship or work experience in a related field (healthcare, finance, consulting) is preferred but not required
  
  

Travel Requirements:

• International travel may be required
• Up to 80% travel may be required
  
  

Working Arrangements:

• Work is performed in a remote environment with minimal exposure to health or safety hazards.
  
  

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

Salary Range

$48,172—$55,398 USD

Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

HR.Recruiting@AlteraHealth.com