***Candidates MUST POSSESS supervisory or management experience from a DOCUMENT SCANNING / IMAGING ENVIRONMENT AND IT MUST BE REFLECTED ON YOUR RESUME***
Position Summary: Oversee the day-to-day projects within the Imaging Center. Resolve issues, adhere to department standards, monitor timelines and results.
Key Responsibilities: Provide daily direction to employees in order to accomplish projects. Manage project timelines, quality and outcome of Customers orders. Lead, mentor, cross train and provide accountable standards and measures to the department employees.Research and resolve customer issues, modify work procedures as needed to meet customer demand.Ability to assist in the invoicing process.
QUALIFICATIONS Minimum Qualifications: 2-3 years supervisory experience highly preferred. Working knowledge of imaging processes. Experience with overseeing a team of 15+ employees. Ability to provide supervisory support. Will need to complete a pre-employment drug screen and background check successfully prior to start.
Functional Knowledge, Skills, and Competencies: Understanding of the imaging processes, demonstrated leadership skills with strong technical background and organizational skills. Demonstrated basic billing knowledge.
Business Expertise: Basic understanding of project lifecycles.
Leadership: Instrumental in driving production through the Imaging Center personnel by leading and mentoring the imaging personnel.Interpersonal Skills:This position requires good communication skills to communicate effectively internally and externally. There will be interaction with multiple areas of Iron Mountain with greater focus on local market communication. External communication may consist of infrequent Customer visits, written and verbal communication. Ability to communicate effectively current imaging processes.
US: Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.
Seniority level
Associate
Employment type
Full-time
Job function
Production, Quality Assurance, and Administrative
Industries
IT Services and IT Consulting, Printing Services, and Information Services
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