HYBRID - IT Software Asset Management Analyst

IT SOFTWARE ASSET MANAGEMENT ANALYST

Location: Remote, US (ET)

Job Description

The IT Software Asset Management Analyst will be responsible for the enterprise-wide management of digital technology assets with primary focus on gathering contract and entitlement information and using that information to create entitlements in the Software Asset Management System to allow the creation of position reporting. The entitlements will encompass both SaaS and on-premises software solutions. The role will require knowledge of software licensing for both categories of software. This key role will require prior significant experience with Software Asset Management, along with the functions that support the software lifecycle. We are looking for an analyst who possesses the technical skills to effectively collaborate with a diverse set of technical resources.

• Primary focus will be the population of software asset data into the Flexera software asset tracking system. Tasks will include gathering procurement data, license data, EOL and EOS data, contract data, license assignment and all related financial information.
• Review and analyze software application license agreements, contracts, and maintenance contracts to establish entitlements.
• Perform data validation between all systems of record and the Flexera SAM tool.
• Manage preparation and distribution of pre-defined and ad-hoc reports; identify and recommend software that has the potential to be harvested or replaced with lower cost alternatives.
• Perform application deployment versus licensing entitlement reconciliations to identify over and under licensing and utilization by product.
• Provide data insights that assist with license agreement renewals, negotiation, and procurement decisions including, but not limited to, ROI and cost avoidance.
• Monitor changes to license terms and conditions (T&Cs). Alert stakeholders to licensing changes that are relevant to them. Tracking of software entitlement data as it relates to projects. Investigate and resolve discrepancies to maintain integrity of software asset data.
• Identify and report on potential issues with asset tracking tool, Flexera. Report on issues with all supporting systems and input. Develop and maintain Software Asset Management related program and process documentation.
  
  

Qualifications

• 2+ years of experience in software license management, associate's or bachelor's degree, or equivalent experience.
• The desired candidate will be detail and task oriented while at the same time capable of seeing the broader picture.
• Capable of designing, developing, and generating reports to communicate and monitor compliance, liability, and budgetary data for software applications.
• Prior experience with software tools such as Flexera, ServiceNow, SCCM, Intune, and Nexthink.
• Experience with application publishers minimally to include Alteryx, ServiceNow, Salesforce, Tableau, IBM, Oracle, Microsoft, and Adobe.
• Should possess a solid understanding of IT Asset Management software management policies, procedures, and practices.
• Experience using SAM tools for software license reconciliation (Flexera One and ServiceNow) as well as the knowledge of how to manually reconcile data.
• Solid interpersonal, collaboration, communication and relationship skills delivering a positive customer experience.
• Strong organizational skills to manage multiple engagements simultaneously.
• Experience with data analysis tools including Excel and Power BI.
• Familiar with contract/agreement review and accurate interpretation.
• Capable of working independently and able to handle multiple priorities.
• Candidates with ITIL, COBIT, and/or Certified Software Asset Manager - CSAM, Certified Asset Manager Professional - CAMP will be preferred, but not required.
  
  

Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles, and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, paid holidays, and referral bonuses.