Human Resources Specialist

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Job Summary

Note: This posting will close on July 24, 2024, or upon receipt of 200 applications, whichever comes first.

Pay Rate

Non-Represented Pay Grade 036

Step 1: $37.85/hour (Minimum) - Step 6: $44.78/hour (Maximum)

The starting negotiable salary will be commensurate with education and experience

Reports To

Talent Acquisition Supervisor

Current Assignment

This job announcement will be used to establish a pool of eligible candidates for vacancies that may occur within the next six (6) months.

Under general supervision, the Human Resources Specialist will be responsible for comprehensive administrative and/or technical functions and office assistance support.

As an integral part of the Human Resources Department’s Talent Acquisition Division, the Human Resources Specialist may be responsible for providing administrative support in the areas of testing & selection, surveys, recruitment documentation, applicant tracking, employment transactions and other analytical/technical tasks. Additionally, the incumbent will assist analysts with a variety of tasks in the management of BART’s employment transactions, specifically in the recruitment and selection process. Duties include, but is not limited to, data entry, assisting with the interview process, written examination proctoring, and the on-boarding process, which consists of coordinating appointments for pre-employment screening, background checks, and new hire orientation. Work involves handling confidential information and using computer programs to create correspondence, spreadsheets, and tracking documents.

This position represents the first line of contact with internal and external customers; therefore, excellent customer service skills are extremely important qualities for the Human Resources Specialist position. Additionally, the work, at times, may be challenging and require specialized Human Resources knowledge and skills as well as the use of independent judgment.

The ideal candidate will demonstrate the following knowledge, skills, and abilities beyond the minimum qualifications:

• Customer Service
• Database Applications
• Online applicant tracking system (NeoGov preferred)
• Continuous Learning - Regularly creating and taking advantage of learning opportunities.
• Organization & Planning
• Microsoft Office including Word and Excel is preferred
• Contributions to a successful team environment
• Ability to follow oral and written instructions with attention to detail
• Ability to maintain strict confidentiality
• Ability to adapt to a fast-paced work environment
• Ability to speak in front of small, large, and diverse groups
  
  
  

Selection Process

Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.

Qualified applications received up to the initial screening date may be enrolled into the selection process. If no successful candidate(s) are identified, applications received past the initial screening date will then be reviewed for consideration.

The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview.

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations).

Application Process

External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112.

Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs , or on EmployeeConnect. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688.

All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself.

Examples of Duties

• Provides administrative support and completes technical tasks for a division within the Human Resources Department.
• Maintains position data, including processing department, location, and reporting changes; creates and abolishes positions; processes position reclassifications.
• Processes hew hires, transfers, promotions, leaves of absence, returns to work, terminations, and retirements within the HR system.
• Assists recruiters within BART's recruitment and selection process, which includes job posting, oral interview, and written examination proctoring.
• Coordinates pre-employment screening and on-boarding process, including scheduling screening appointments, background checks and arranging new hire orientation.
• Performs administrative and/or technical functions related to benefits-related information for new hires, terminations, transfers, part-time to full-time and retirees, and administers the COBRA process and the District’s retirement benefit program.
• Prepares new hire benefit packages, conducts new hire orientation and intake of on-boarding documents; processes appropriate paperwork/forms related to services.
• Coordinates and facilitates educational classes, workshops, and development activities; prepares handouts and materials for attendees; sets up the training rooms for PowerPoint presentations; creates and maintains classes in Pathlore system; enrolls participants and sends class updates to our presenters.
• Advertises quarterly and monthly flyers for all District-Wide classes, including sending out mailers to all BART employees.
• Receives, logs and processes all leave requests including Workers Compensation, Family Medical Leave, Short/Long-Term disability, and other disability related claims and requests; follows up on missing or incomplete documentation; and sends correspondence related to requests and approval determinations to employees.
• Reviews and modifies timesheets for employees who are on disability related leaves and coordinates changes with the Time Accounting and Administration Department (TAAD) and Payroll Department as needed.
• Assists staff in a variety of paraprofessional and administrative duties.
• Serves as frontline contact for assigned functional area.
• Confers with user departments for request or provision of services.
• Processes appropriate paperwork/forms related to services.
• Organizes and maintains various files, types correspondence, reports and forms from drafts, notes or briefs.
• Proofreads and checks typed and other materials for accuracy, completeness and compliance with departmental policies and regulations.
• Inputs information into an on-line computer system; operates standard office equipment.
  
  
  

Education

Minimum Qualifications

Possession of a high school diploma, GED or recognized equivalent.

Experience

The equivalent of four (4) years of verifiable professional experience in administration or office assistance experience which will have provided the required knowledge and skills listed above.

Knowledge And Skills

Knowledge of:

• Policies, procedures, and practices of public sector human resources programs
• District’s current Oracle PeopleSoft HRIS system
• Union contracts and labor practices in a unionized environment
• Laws and regulations regarding new hire documents and processes
• Principles and practices of customer service
• Principles and practices of administrative/clerical support for the day-to-day operations of a function or department
• Office management practices and procedures including the operation of standard office equipment
• Correct English usage, including spelling, grammar, and punctuation
• Basic business data processing principles and the use of on-line computer programs
  
  
  

Skill/ Ability In

• Preparing clear and concise written reports and correspondence. Researching and summarizing various materials
• Entering and maintaining accurate data
• Maintaining attention to detail and adherence to technical requirements
• Reading and interpreting rules, policies, and procedures
• Composing routine correspondence from brief instructions
• Using initiative and sound independent judgment within established guidelines
• Establishing and maintaining effective working relationships with those contacted in the course of the work
• Operating standard office equipment including a word processor and an on-line computer system
• Making accurate mathematical calculations
• Organizing and communicating
• Maintaining accurate records and files
• Maintaining confidentiality and managing confidential information
• Solving problems and making decisions
• Processing requests
• Running Queries for reports
• Setting up audio visual equipment
  
  
  

Equal Employment Opportunity GroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov .

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs .