Human Resources Manager, HR & Administration

Organization

QuestBridge is a powerful platform that connects high-achieving students from low-income backgrounds with a thriving community and transformative educational, career, and life opportunities that help propel them to lives of fulfillment, meaning, and purpose. We seek to create a more equitable society where every student can dream big, reach their potential, contribute to the world, and build a life that they love.

Position

We are searching for a creative and collaborative Human Resources Manager to deliver excellent operational HR and administrative services and partnership to our employees, managers, and organization. This hands-on role reports to the Managing Director, Human Resources & Administration and includes potential involvement or exposure across all functional areas of HR.

This position is ideal for someone who plans and implements programs and processes to the highest standards, is highly process-driven, detail-oriented, proactive in developing methods to improve operations, has a positive attitude, and exhibits the ability to work effectively with diverse groups.

Responsibilities

• Partner with the Managing Director, Human Resources & Administration with a focus on development, implementation, and delivery of high quality programming to the organization regarding: Performance Management, Learning and Development, Talent Acquisition, Employee Engagement, Compliance, and more.
• Partner with our PEO (Professional Employers Organization) to provide HR services and information to our employees and managers including but not limited to: Payroll, Benefits administration, Leave administration, Data management, Reporting and Analysis.
• Create and administer systems, processes, and procedures using current and new systems and platforms.
• Communicate information and support employees throughout the employee lifecycle with an eye towards service and support of the team.
• Be a thought partner to managers and employees regarding HR related matters. Coach managers and employees as appropriate.
• Possibly supervise members of the larger Human Resources and Administration team, including regular and hourly employees, and contractors.
• Travel domestically 2-4 times per year for internal and external organizational events
• Support other organizational projects, tasks, and goals as needed and as assigned.
• With all other QuestBridge staff, annually read and evaluate student applications for National College Match, College Prep Scholars Program, and other opportunities.
  
  

Qualifications

• BA/BS degree with a minimum of 5+ years of full-time experience in Human Resources.
• PHR/SPHR/HRCI or related HR certification/HR specific training preferred.
• Experience with Performance Management, Talent Acquisition/Staffing, Training & Development, Employee Engagement, Employee Relations preferred.
• Experience with Payroll with or without a PEO, Leave Admin, Health Benefits, 401k, Compensation, Data Management, HR Systems, working with a PEO preferred.
• Experience with HR related platforms such as Greenhouse, Lattice, or Sequoia One is a plus.
• Track record of managing multiple projects, setting priorities, establishing operational processes, and executing on plans with measurable outcomes.
• Proven ability to handle highly confidential information and exercise sound judgment in complex situations.
• Process-oriented and detailed, with ability to understand and communicate complex processes in a straightforward way.
• Excellent written and oral communication skills, with superior writing and editing ability.
• Self-starter, independently resourceful, and a quick study, with a keen sense of accountability.
  
  

Qualities

• Strong belief in the mission, vision, and goals of QuestBridge (see this link for more).
• Exceptional attention to detail combined with ability to maintain focus on the big picture.
• Intellectually curious with a growth mindset, resourceful, and proactive to work independently as well as collaboratively.
• Analytical ability and use of data to make decisions.
• Drive to improve processes and to implement programs with excellence.
• Warm, positive personality with a customer service focus; ability to collaborate well with others and incorporate feedback. Exceptional interpersonal skills
• Strong work ethic and deep-seated personal integrity, with intense drive to contribute to the success of the organization.
• Ability to comfortably adapt in a dynamic environment with changing requirements and priorities.
  
  

Salary

$62,400 - $78,000

Benefits

QuestBridge strives to provide the best possible benefits for our team members. Benefits include medical, dental, and vision insurance; generous PTO, holidays, and annual end-of-year office closure; 401k; paid parental leave; remote work stipends; flexible work hours; and many more.

Hours and Location

This is a full-time, remote position and can be based anywhere in the United States.

Application Process

Apply by uploading your resume and cover letter. Due to the large number of applications we receive, we ask that candidates refrain from calling or mailing applications. Thank you for your interest in employment with QuestBridge. QuestBridge is an equal opportunity employer.