CareMetx, LLC

Human Resources Generalist

CareMetx, LLC Greater Orlando

Direct message the job poster from CareMetx, LLC

Brittny Boyd

Brittny Boyd

Talent Acquisition Manager

POSITION SUMMARY:

Under general direction of the VP of Human Resources, the incumbent will provide support to management and employees that reflect the business objective. This position performs a wide variety of professional human resources services, which may include but are not limited to the following: employee relations, conducting new hire orientation, compliance reporting and other HR projects as needed.


PRIMARY DUTIES AND RESPONSIBILITIES:

  1. Conducts New Hire Orientations that foster a positive first impression of the company. Keeps presentation materials, notes and associated handouts up to date and relevant and maintained within the most recent marketing templates.
  2. Assists with managing Onboarding/Offboarding administration, including the timely approval of benefit approval notifications within the payroll system.
  3. Maintains the timely flow of EAF changes within the payroll system by responding to notifications for approvals. Ensures that job descriptions are recorded for title changes and salary is reviewed for its appropriateness in accordance with ranges.
  4. Answers questions that come into the HR inbox in a timely manner and attends to the associated follow up.
  5. Ensures data within the HRIS system is accurate and up-to-date, communicates methods to adjust errors to management team and follows through with updates/corrections.
  6. Provides HR Policy guidance and interpretation with guidance, in accordance with company handbook and applicable laws. Handles employee relations issues, counseling, and investigations with either employees and/or managers through effective communication, adherence to company policies and procedures and gathering pertinent documentation. Ability to identify problems, review related information, develop and evaluate options and assist with implementing solutions.
  7. Ensures collaboration exists amongst HR team when interpreting and adhering to policies and practices and trains and mentors the Human Resources assistant.
  8. Maintains the integrity of the storage of employee files and Human Resources related instructions, presentations, and other information on the shared drive.
  9. Responds to unemployment claims and gathers pertinent documentation as necessary to respond to and mitigate claims.
  10. Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance and update SOPs in company’s system.
  11. Gives advice on pay and other remuneration issues, including promotion and benefits.
  12. Assists with open enrollment and with annual preparation efforts for open enrollment.
  13. Manages COBRA correspondence and COVID-19 tracking and associated follow up.
  14. Keeps informed of HR issues, and trends and legislation and advises HR department staff on needed changes.
  15. Maintains general knowledge of employment practices, procedures and concepts for recruitment, selection, benefits administration, employee development, performance management, compensation and training.
  16. Possess a solid understanding of employment laws (e.g., ACA, HIPAA, FMLA, FLSA, etc.) to ensure compliance with federal, state, and local jurisdictions. General knowledge of federal and state labor and employment practices. General knowledge of wage-and-hour laws and regulations.
  17. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  18. Performs other duties as assigned.


EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  1. Bachelor's Degree in human resources management, organizational development, or a related field. SHRM-CP or PHR certification desired.
  2. 1-2 years’ experience in an HR role.
  3. Proficient in Microsoft Office Programs.


MINIUMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

  1. Knowledge of principles and procedures for recruitment, employee relations, training, compensation and benefits.
  2. Proficiency with or the ability to quickly learn the organization’s HRIS which includes talent management system.
  3. Ability to effectively communicate both orally and in writing with peers.
  4. Ability to act with integrity, professionalism, and confidentiality.
  5. Strong oral, written communication and listening skills.
  6. Working legal knowledge of employment laws (ERISA, COBRA, FMLA, workers compensation, ADA and other laws and regulations regarding the workplace).
  7. Excellent computer skills with proficiency in MS Word, Excel and PowerPoint.
  8. Proficiency in FMLA/ADA leave process.
  9. Ability to act with tact and diplomacy in sensitive situations.
  10. Excellent time management and organizational skills.
  11. Ability to work independently and collaboratively.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit.
  • The employee must occasionally lift and/or move up to 10 pounds.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.


Schedule

  • Must be flexible on schedule and hours
  • Some travel will be required


Orlando, FL, Lake Mary, FL, Sanford, FL preferred

  • Seniority level

    Associate
  • Employment type

    Full-time
  • Job function

    Human Resources
  • Industries

    IT Services and IT Consulting

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