Prime Vector Consulting Services LLC

HRP - Configuration Analyst

Prime Vector Consulting Services LLC United States
Prime Vector Consulting Services LLC

HRP - Configuration Analyst

Prime Vector Consulting Services LLC United States
3 months ago 59 applicants

See who Prime Vector Consulting Services LLC has hired for this role

Location - Remote

Qualifications

  • 2-5 years of experience working in the health plan industry using HealthRules Payer in areas such as claims processing, benefits configuration, member enrollment, correspondence, provider contracting and/or finance
  • Prior health plan industry experience (HMO, PPO, POS, MAPD, Medicare, Medicaid, Dental etc.)
  • Prior experience with health plan claims and benefits administration software
  • Exceptional critical thinking and problem-solving skills
  • Excellent written and verbal communications skills
  • Ability to manage multiple assignments with a high level of autonomy and independence
  • Demonstrated skills in Microsoft Excel and Access
  • Excellent organizational skills

Responsibilities

  • The Configuration Analyst will join our Configuration Center of Excellence for HealthEdge’s products- HealthRules Payor and/or HealthRules Care Manager
  • This team is responsible for delivering configuration services in support of our products
  • This will include requirements gathering, definition, and configuration of the system and workflows for our customers according to their specific needs
  • Under the guidance of an experienced business lead on an implementation team, this hire will contribute to professional services projects through billable business configuration and will assist with quality assurance and testing, documentation of artifacts, and occasionally assisting with training
  • Become a configuration subject matter expert and trusted client advisor for HealthRules Payor or HealthRules Care Manager products
  • Work closely with stakeholders (i.e. business unit personnel, business experts, other staff, vendors, and contractors) to understand and document project business and system requirements and workflows
  • Facilitate customer requests within their scope while monitoring their timely delivery based on customer objectives and departmental priorities
  • Proactively conduct interviews with all stakeholders to elicit detailed functional and system requirements and manage the requirements throughout the course of the project
  • Ensure unique customer needs are properly translated into business terms and communicated across all applicable domains
  • Work directly with users and customers to identify needs and resolve software configuration problems
  • Monitor and troubleshoot common daily tasks, events, and changes
  • Write internal knowledge base and customer service materials
  • Reproduce, test, resolve and document software bugs, defects and problems

**We are an Equal Opportunity Employer**

https://primevcs.com/jobs

  • Seniority level

    Associate

  • Employment type

    Contract

  • Job function

    Information Technology

  • Industries

    IT Services and IT Consulting

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