HR Representative

Immediate need for a talented HR Representative. This is a 03 -06+Months contract opportunity with long-term potential and is located in Denton, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 24-31534

Pay Range: $16/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

As a part of our hiring process, along with an option to directly connect with a Recruiter or apply online, we now offer a texting option to enhance your candidate experience. Click the link below which contains the job description and a few basic questions that will help you ensure this is a good fit and expedite the shortlisting process.

https://hire.glider.ai/connect/86666684

Key Responsibilities:

• Accepts large volumes of incoming calls from various levels of employees to quickly access and resolve HR related issues.
• Ensures timely and accurate information/problem resolution to employees. Acquires and maintains substantial knowledge concerning Human Resources policy, programs, and procedures that allows first call resolution in the majority of cases.
• Process and distribute related paperwork in a timely and accurate manner.
• Ability to resolve cases in a timely manner. Works with various departments to stay up to date on all policies, programs, and procedures. Integrates effectively with team members; seeking input/assistance as needed.
• Strives to gather and share evidence and facts to allow for transparent knowledge transfer and effective overall capability of HR.
• Attention to detail and accuracy
• Ability to remain calm when confronted with hostility, anxiety or impatience will be assessed
• Ability to apply general rules to specific problems to produce answers
• Ability to provide high quality, timely, professional, and positive customer service
• Ability to multitask and work in a team environment
• Ability to handle confidential and sensitive information with discretion
• Ability to meet or exceed established service level expectations

Key Requirements and Technology Experience:

• High school diploma or GED.
• Minimum 1-year experience in customer service, data entry or related field.
• Computer proficiency with working knowledge of MS Office – in particular Excel.
• Excellent Customer Service skills.
• Prior Call Center experience is a plus.
• Prior Client application experience is a plus.Strong written, oral, and interpersonal communication skills (including professional telephone etiquette)
• Stress management skills are essential.

Our client is a leading Retail Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.