The HR Operations Coordinator will contribute to departmental efforts to continuously strengthen the employee experience and organizational culture and support practices to effectively assimilate new employees into the organization and throughout their entire employee lifecycle.
Key Responsibilities:
Handle all tactical and administrative of the employee lifecycle through our HR Systems, including onboarding, employee data changes, job title changes, promotion processes, transfers, and offboarding.
Manage the systemic onboarding process for all new hires, including full-time and part-time regular employees, interns, temporary contractors, and third-party employees, as a general resource for all new hire questions.
Coordinate and handle all pre-employment paperwork, new hire paperwork, termination paperwork, and other necessary documentation.
Create and maintain electronic personnel files.
Create and maintain I-9 records, send notification reminders when work authorization expires, and procure updated Form I-9 documentation where required.
Oversee all third-party vendor staff onboarding and offboarding to ensure compliance with all company policies and procedures.
Identify opportunities to streamline HR system processes and improve the efficiency of the onboarding process.
Maintain high regard for employee privacy following applicable policies and regulations.
Demonstrate professionalism and ability to act with high integrity and confidentiality.
Secondary Responsibilities:
Maintain exit interview database for departing employees
Provide employment verifications for employees with special requests not handled by third-party vendors and monitor the HR mailbox.
Performs other related duties and functions as assigned by the Director, HR Business Partner.
Participate in projects led by the HR Business partner.
Stay informed about employment laws and regulations to ensure compliance.
Create reports, forms, and correspondence as necessary.
Any other project work or job duties, as assigned.
Education and experience:
Bachelor’s degree in human resources, Business Administration, or equivalent relevant work experience.
2+ years of experience, preferably in HR Operations, in an onboarding or administrative role.
Experience working in a full-time remote, work-from-home position (pre- or post-pandemic) is a plus.
Proficiency in MS Office Suite, using HRIS systems, internet research, and database skills are required.
Technically minded and comfortable learning and working with multiple business software apps.
Must be located in Eastern or Central Time zone. The ability to work overtime is required for this role.
Skills & Abilities:
Essential Skills
Communication & Interpersonal Skills : Possesses excellent written and verbal communication and strong interpersonal skills, enabling effective interaction with staff at all levels to ensure successful outcomes and establish a positive onboarding experience.
Proactiveness & Prioritization : Adept at proactively managing tasks in a fast-paced environment, with a strong ability to prioritize a busy workload effectively. Must be focused, driven, highly responsive, and able to work under pressure with interruptions and tight deadlines.
Organization & Attention to Detail : Highly organized with exceptional attention to detail, capable of managing projects and processes simultaneously while maintaining accuracy.
Self-motivation & Problem-Solving: Self-starter with the ability to anticipate and resolve issues proactively and independently, fostering a solutions-oriented approach.
The actual salary will be based on several factors, including, but not limited to, the applicant's qualifications, years of relevant experience, HR knowledge, and, if applicable, the location where the applicant lives and from which they will be performing the job.
Pay range: $28.84 - $31.73 per hour
Company Profile: One Inc provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That’s the strength derived from the Power of One™ - a cohesive and seamless experience for both inbound and outbound digital insurance payments.
The One Inc Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premiums and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments.
One Inc offers a competitive salary, and benefits including medical, dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from within whenever possible.
One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.
Seniority level
Entry level
Employment type
Full-time
Job function
Human Resources
Industries
Financial Services
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