GreenLight.ai is building the go-to infrastructure for managing enterprise-scale contingent workforce programs. We currently help some of the world's leading brands and talent technologies to compliantly hire, pay, and offer world-class benefits to independent workers. Experiencing rapid growth, we are seeking smart, energetic, and ambitious individuals who want to join a small team that enjoys making things happen. We are a blend of remote and hybrid workers, offering flexibility and opportunities for professional development.
About the Role
As an HR Onboarding Coordinator at GreenLight, you will be instrumental in ensuring the smooth and efficient onboarding of new workers. This role requires a keen eye for detail, exceptional communication skills, and the ability to handle a high volume of tasks with precision and professionalism. If you are passionate about HR and thrive in dynamic environments, we want to hear from you!
Key Responsibilities:
Onboarding Management: Facilitate onboarding, maintenance, and offboarding processes, ensuring a seamless experience for all new hires.
Data Accuracy: Maintain precise system data and ensure compliance with government, client, and company policies.
SOP Updates: Continuously update and refine our Standard Operating Procedures (SOP) manual as processes evolve.
Team Collaboration: Work closely with team members to provide the necessary support and ensure smooth operations.
Client Interaction: Serve as a primary point of contact for client queries, efficiently managing and escalating issues as needed.
High-Volume Management: Handle a significant volume of queries via email, telephone, and messaging tools with ease.
Process Improvement: Drive process improvements, automation, and quality controls to achieve operational excellence.
Document Audits: Conduct audits on onboarding documents to ensure adherence to established procedures.
Process Enhancement: Engage in discussions to enhance processes and provide valuable suggestions.
Compliance and Orientation: Perform I-9 verifications and conduct New Hire Orientations.
Required Skills:
Technological Proficiency: Skilled in Microsoft Office and Google Suite. Extra points for experience with ATS or HRIS systems.
Attention to Detail: High level of accuracy in all tasks.
Communication Skills: Excellent verbal and written communication abilities are essential.
Problem-Solving: Resourceful and capable of resolving unexpected issues effectively.
Adaptability: Ability to pivot and prioritize tasks in a dynamic environment.
Customer Service: Strong customer service mindset with responsiveness, empathy, and a positive attitude.
Qualifications:
Customer-Oriented: Self-motivated critical thinker with a ‘Can-Do’ attitude.
Educational Background: Bachelor’s degree in a relevant field, preferably HR or business.
Experience: Prefer at least 1 year of relevant experience in staffing industry operations, HR/recruiting, or customer service, but will consider top graduates with an HR background.
Communication Proficiency: Strong ability to connect effectively across all organizational layers.
Other Considerations:
Competitive salary commensurate with experience.
Flexible hybrid work arrangement in South Florida.
Employee benefits.
Opportunities for professional development and advancement.
Why Join GreenLight?
At GreenLight, you’ll be part of a forward-thinking team dedicated to growth and innovation. We value individuals who are eager to learn, collaborate, and contribute meaningfully to our success. If you're excited about the opportunity to work in a fast-paced environment and passionate about making a real impact, we want to hear from you!
GreenLight is an equal-opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.
Apply today and let’s build a brighter future together!
Employment type
Full-time
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