HR Manager

This role will partner with Vice President US BPO Operations to develop and execute HR strategies focused on talent management, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across the broader HR team. To be successful in this role, you must understand business priorities and translate them into the highest impact work. You will help business leaders improve performance, retention, and the overall employee experience.

Success in this role will require influential partnership with middle and senior management within the US BPO Operation to execute the HR strategies that foster organizational and people effectiveness. The individual in this role must understand business priorities and translate them into an HR agenda that supports the business as it grows.

Key Job Responsibilities

• HR Policy & Employee Relations
• Employee Onboarding & Offboarding
• Time & Attendance and Payroll
• Employee Benefits
• Reports & HRIS
• Leave Administration & benefits (FMLA. ADA, STD, LTD, etc.)

Basic Qualifications

• Bachelor's Degree from accredited University.
• 3-5 years of human resources generalist experience.
• Experience supporting and engaging with hourly employee groups.
• Experience in a call center, distribution center, or manufacturing environment is a plus.
• Demonstrated experience managing and leading employees.
• Proficiency with HRIS System.
• Human Resources experience supporting 250-500 or more associates.

Preferred Qualifications

• An HR certification would be preferred.