HR Business Partner

Human Resources Business Partner

T-Mobile TPR | TCC Wireless

Reports to

HR Manager

Job Description

Summary/Objectiv e

Reporting to the Manager of Human Resources, this position will provide market support to the workforce in the field, building relations and connecting to the corporate culture. The HR Business Partner role will lead full-cycle recruitment and employee onboarding. This position carries out all functions relating to employment law, performance management, employee relations, policy implementation, benefits/payroll interpretation and being a liaison between the employee and their leadership team. The HRBP will promote employer branding, while supporting diversity and inclusion. This position will be a part of continuous improvement to support an efficient and seamless workflow and internal communication. Manages all aspects of HR projects from start to conclusion.

Essential Functions

Must be able to perform the essential functions of the position with or without reasonable accommodation.

Recruitment and Onboarding

• Oversees all aspects of the recruitment function at the Regional level.
• Actively partners with Sales Leadership Team to create job requisitions, review and update job descriptions as necessary, utilizing multiple means of marketing and tools to effectively source for qualified candidates.
• Keep abreast of market trends and statistics to provide suggestions for talent acquisition
• Coordinates screening and interviews with candidates and makes recommendations
• Partners with HR Admin with offer letters, reference checks, background processing, I-9 compliance and all new-hire paperwork
• Coordination with IT, Payroll, Training Department, Store Manager and Market Director of properly placed new hires and completing all steps with hiring process
• Serving as a point person for new employee questions within your market
• Manage and maintain positive relations with external and internal staffing vendors
• Follow-up with new-hire to ensure a positive onboarding experience -30/60/90 days
• Review reporting with Sales Leadership Team regarding to Attendance, Headcount, Turnover, Talent Acquisition to provide insights for workforce planning, HR operations and possible HR initiatives
• Conduct market research and provide insights for salary benchmarking with Director of HR
  
  

General

• As the point of contact on assigned HR projects, performs a variety of highly skilled duties such as: assembling, coordinating and managing project review teams.
• Assists the department in carrying out various human resource programs and procedures for all company employees.
• Assists in administration of the compensation program; and audit to ensure wage and hour compliance in the region.
• Ensures pay changes ( i.e. promotions, position changes, demotions, etc.) are consistent with Company guidelines and practices .
• Participates in benefits administration and annual open enrollment process.
• Keeps up-to-date on changing state and federal laws and works to ensure compliance.
• Maintains employee rights labor law posters for all store locations.
• Responsible for implementing subsidiary HR objectives at the location/regional level.
• Ensures compliance with Company Human Resources Policies and Procedures.
• Performs other related duties as required and assigned.
  
  

Employee Relations

• Establishes credibility by building and maintaining collaborative relationships within the region that are consistent with Company values.
• Counsels with management on behavior and performance issues.
• Helps monitor the performance appraisal process
• Counsels with employees to mediate disputes and address complaints in a timely manner.
• Under the guidance of the Director of HR, investigates complaints and coordinates management response and solution while maintaining a high level of confidentiality.
• Leads/promotes employee recognition/engagement programs
• Maintain records related to grievances, performance reviews, and disciplinary actions
• Provide needed coordination for case management in ADA, FLMA, Workers’ Comp, etc.
• Improve alignment and standardization across the organization in HR matters ( i.e. common templates, forms and policies)
• Partner with the Training Department with onsite & virtual training events, to ensure compliance ( i.e. workplace violence, harassment and diversity and inclusion)
• Ensures terminations are reviewed with management and are properly documented and exit interviews are processed
  
  

Competencies

• Confidentiality.
• Relationship Management.
• A Commitment to Ongoing HR Learning
• Teamwork.
• Communication Proficiency.
• Flexibility & Reliability .
• Project Management.
• Attention to Detail & Deadlines .
• Critical Thinking Skills .
• Sense of Urgency.
  
  

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Occasionally: Must have the ability to lift, carry and balance up to 15 pounds.
• Frequently: Good manual dexterity, typing wpm 40, with the ability to perform all tasks related to the position of H R Generalist.
• Constantly: Ability to sit and stand for extended periods of time, possess hand-eye-foot coordination and color recognition.
  
  

Cognitive/Psychosocial Requirements

• The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Occasionally: Memorization, critical judgment, problem solving.
• Frequently: Simple and complex mathematic skills, reasoning, ability to read, interpret and correspond in various written communication formats.
• Constantly: Logic, ethical judgment and reasoning, active listening skills, decision making, ability to communicate effectively in written and verbal formats.
  
  

Position Type and Expected Hours of Work

This is a full-time , e xempt position . Typical w ork schedule is Monday through Friday, 9 a.m. to 5 p.m .  However , occasional Saturday hours may be needed for recruiting events.

Travel

Primarily an office setting, however t his position requires travel to stores within your market you support . Depending on your location, these may be day trips (return home at night) and overnight trips as needed. Some trips with short notice.

Required Education And Experience

• Bachelor’s D egree in relative disciplines ( HR , Business, Psychology , Communications )
• A Minimum of Three to five year s of HR Generalist experience
• PHR /SPHR or SHRM-CP a p referred
• Experience in retail or wireless industry a big plus!
  
  

Technical

• Knowledge of federal, state and local employment laws and regulations, including knowledge of EEOC, ADA, and FMLA
• Demonstrated general understanding of various benefit programs; medical, dental, vision, life insurance, disability, leaves of absence and worker's compensation
• Intermediate to advanced PC skills
• Strong research and data analysis skills
  
  

Behavioral

• Strong leadership and communication skills and the ability to act independently
• Ability to demonstrate strong time management, customer service and problem-solving skills
• Detail Orientated, diligent and must demonstrate skills to follow through open items
• Strong ethical standards and integrity - ability to maintain a high level of integrity and confidentiality relating to employee information
• Strong verbal, written and interpersonal communication skills
• Global mindset and cultural awareness to work with a diverse workforce
• Self-driven and team player
  
  

EEO Statement

TCC Wireless, LLC is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.