HR Business Partner

About Carrot

Carrot Fertility is the leading global fertility and family-building platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. From maternity through menopause and pre-pregnancy through parenting, Carrot is dedicated to expanding access and improving outcomes. Carrot empowers members with compassionate, personalized, and inclusive support.

The Role

Join our team as an HR Business Partner in our West Des Moines, Iowa office, where you'll play a pivotal role in support of our Member Success team located in WDM and beyond. We're looking for someone collaborative and results-oriented to join us in this important position.

As an HR Business Partner, you'll build strong relationships across the company while fostering a high-performing environment rooted in transparency, collaboration, and empathy. You'll work closely with leadership on key People initiatives such as talent management and career development while embodying and promoting our Carrot culture throughout the organization.

As our in-office HR Team Member, you'll also handle employee relations issues and coach and counsel managers and team members. You'll be instrumental in shaping our workforce strategy through workforce planning and organization design, ensuring we effectively engage, retain, and develop our employees.

Responsibilities

• Partner with departmental managers to align HR support with business objectives.
• Serve as a trusted advisor to managers on HR matters, including employee relations, performance, talent acquisition, and organizational development.
• Proactively collaborate with leaders on workforce planning, organization design, and structure.
• Handle employee relations matters fairly and promptly in compliance with policies and laws.
• Develop and implement strategies to engage, retain, and develop employees.
• Conduct confidential meetings between managers and employees.
• Act as a coach and confidant to employees at all levels.
• Collaborate with the People team on talent management programs and processes.
• Foster positive relationships with employees onsite and remotely.
• Utilize data to inform and drive HR initiatives.
• Lead employee engagement efforts and translate data into action plans.
• Provide compensation support and recommendations aligned with company philosophy.
• Develop and monitor HR policies, procedures, and systems.
• Assist with ad-hoc office support in coordination with the Executive Support team.
• Stay up-to-date on trends and laws and research impact to the team.
• Manage the bi-weekly payroll process for the Member Success team, ensuring timely and accurate employee paychecks.
  
  
  

The Team

You will partner with the collective People team on the development and execution of talent management programs and processes, as well as employees and managers within the Member Success team and beyond.

Minimum Qualifications

• Bachelor’s Degree in Human Resources or a related field
• Minimum of 5 years experience working in HR with a focus on non-exempt workforces
• Strong understanding of federal and state (CA, IA, and NY) employment laws (FMLA, wage and hour laws, etc.)
• Excellent collaborator in partnering with the extended People team on talent and culture development
• Proven ability to take initiative, get things done, and prioritize
• Strong attention to detail
• Comfort presenting People-related initiatives to the organization
• Confidence in openly negotiating and influencing others, demonstrating courage and the ability to effectively push back with leaders with data-driven and logical rationale
• Demonstrated credibility, integrity, and confidentiality
• Naturally collaborative with proven ability to thrive in a high-growth, fast-paced startup environment
• Experience managing complex employee relations with tact, diplomacy, and discretion
• Strong communication skills, passion for learning, self-motivation, and self-awareness
• Experience processing payroll timely and accurately
  
  
  

Preferred Qualifications

• Experience working in a fast-paced, growing start-up environment
• Advanced degree in an HR-related discipline
• Experience with ADP Workforce Now, Lattice, and Greenhouse
• HR certification (e.g., PHR, SHRM-CP)
  
  
  

Compensation

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $95,000 to $105,000. Actual compensation may vary from the posted base salary depending on your confirmed job-related skills and experience.

Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Best Diversity, Equity, & Inclusion Product from the Anthem Awards, Fast Company's Most Innovative Companies, CNBC's 100 Barrier Breaking Startups, and more. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, healthcare innovation and diversity, equity, and inclusion, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more.

Carrot teams span more than 40 states across the United States and dozens of countries around the world. Carrot has received numerous workplace awards, including Fortune's Best Workplaces in Healthcare, Quartz’s Best Companies for Remote Workers, and Great Place to Work and Age-Friendly Employer certifications. Learn more at carrotfertility.com.