At Guild, we take care of our clients and we take care of each other. As a Guild employee, you’ll experience the satisfaction that comes with creating real change for individuals and communities. You’ll also experience an organizational culture that is serious about work/life balance and professional development opportunities.
We believe our clients deserve the best quality of care and service we can provide, and we show up when others do not.
We believe in flexibility and autonomy as core tenets of our organizational culture.
We believe every employee deserves a supportive team and leader.
We believe in providing every employee with opportunities for continuous growth that meet their own individual career goals.
If this resonates with you, we’d love to meet you!
PROGRAM SUPERVISOR
FLSA Status: Full-time, Salary, Exempt
FTE: 1.0
Salary Range: $60,000 - $70,000/Annually
Website: https://guildservices.org
This role has the opportunity to significantly impact the lives of individuals and families experiencing homelessness by developing, supporting, and growing our housing services at Guild. These programs help clients who are facing numerous barriers (mental illness, substance use disorder, poverty, chronic medical conditions, etc.) get out of homelessness and into safe, stable, and affordable housing in the community of their choice. The Program Supervisor ensures the staff on these teams are fully trained, connected to resources, in compliance with statutes and regulations, and ready to deliver outstanding services to our clients.
Primary Responsibilities
Provide leadership and supervision to assigned staff to ensure compliance with agency policies and standards.
Provide supervision to team staff members with focus on providing services to clients according to their functioning level, readiness for change, and maintaining stability in their homes.
Evaluate performance of staff supervised.
Communicate responsibilities and expectations to staff, maintain communications with employees and provide ongoing oral and written assessment of their performance.
Facilitate regular program meetings to discuss changes in client needs that might necessitate changes in level of care, resources, etc.
Assure that individual records are complete, reflect the service being provided and meet agency standards.
Develop and maintain relationships with social service providers, community providers, county staff and landlords (property managers and owners).
Reach out to establish new relationships with landlords through direct phone and in-person outreach.
Participate in local and state housing committees.
Maintain good working relationships with landlords and proactively address concerns they may have regarding their tenants or housing system issues.
Collaborate with staff in problem-solving and advocacy for clients with a goal of building staff skills and independence.
Promote an inclusive, diverse, culturally competent, and respectful work environment.
Qualifications
Bachelor’s Degree in social work, psychology or human services related field OR
Qualified as a mental health practitioner within the state of Minnesota by one of the following:
At least 30 semester/45 quarter credits AND 2000 hours of supervised experience in the provision of mental health services.
4,000 hours of supervised experience in the provision of mental health services.
Preferred
At least one year (full-time) experience in a leadership position responsible for managing the performance of direct reports.
Experience working with housing and/or homeless outreach programs.
Additional Requirements
Must not be actively receiving services from Guild and must not have received services within the last two years.
Guild’s Employer Promise
We know you do your best work when you feel supported and have the flexibility to meet all of life’s demands, no matter what those demands might be. Guild is an environment where your emotional, physical, and social wellbeing matters. A place where we’re motivated to care for each other and to work together to make a difference in the lives of our clients. We show up for our clients and we show up for each other. And Guild shows up for you.
About Guild
Guild is a Minnesota not-for-profit 501(c)(3) organization that empowers those living with mental illness and/or experiencing long-term homelessness by helping them find the tools they need to lead stable, fulfilling lives in communities of their choosing.
Benefit Highlights
Flexible work arrangements
Autonomous managers
Separate vacation, personal and sick time
Modern technology (enables flexibility, communication and collaboration)
Sick leave donation
Supportive culture
Investment in individual and group training and development
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Mental Health Care
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