Housing Specialist (Home Sweet Home) (41074)
Housing Specialist (Home Sweet Home) (41074)
WestCare
Metropolitan Fresno
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Position Summary
Person in this position will be responsible for assisting homeless individuals and families in identifying and transitioning into the Home Sweet Home Housing program. This Housing Specialist will work with the program’s case manager to support the housing needs of the participants going through the Fresno-Madera Continuum of Care, Coordinated Entry System. Essential Job Functions include those listed below.
Essential Job Functions
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience And Competencies
The employee must be able to perform the following essential duties and activities with or without accommodation:
Physical Demands
Person in this position will be responsible for assisting homeless individuals and families in identifying and transitioning into the Home Sweet Home Housing program. This Housing Specialist will work with the program’s case manager to support the housing needs of the participants going through the Fresno-Madera Continuum of Care, Coordinated Entry System. Essential Job Functions include those listed below.
Essential Job Functions
- Assess individualized housing needs for all referred clients and coordinate with clients to develop individualized housing plans and address barriers.
- Monitor and evaluate each client’s progression though their housing search plan and develop corrective action revisions to the plan as needed.
- Create and maintain lists of available housing options for clients.
- Assist clients with housing applications, complete supportive and subsidized housing paperwork, survey rental market for affordable housing, and advocate for clients with prospective landlords.
- Serve as a liaison between program participants and property management companies and/or owners.
- Responsible for completing unit inspections bi-weekly and process maintenance requests, as needed.
- Responsible for ensuring the clients are in compliance with occupancy agreements.
- Process monthly rent payments, if applicable.
- Maintain client related data tracking systems, including case notes.
- Prepare case-related reports, outcomes, successes, challenges, and other reports as necessary and required.
- Outreach to realtors, landlords, housing developers and other housing providers to identify new and existing housing opportunities.
- Network with other agencies, coalitions, and local community meetings
- Actively participate in staff meetings and trainings
- Work in collaboration with the FM Coc’s Community Coordinator/Matcher to effectively navigate and house individuals and individuals with families; and
- Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and
- Perform all other duties as assigned.
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience And Competencies
- Excellent communication and public speaking skills.
- Must be culturally/linguistically sensitive to populations served.
- Knowledge of substance abuse and treatment is desired.
- Excellent communication skills.
- Ability to exercise good judgment and discretion.
- Ability to work well in a team environment.
- Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
- Professional appearance and demeanor.
- Must be culturally/linguistically sensitive to populations served.
- Ability to obtain and maintain clearance from LEIE, MSIL, and EPLS.
- Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required.
- Ability to obtain and maintain a successful background clearance.
- During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.
- CPR Certification, First Aid Certification, and an annual Tuberculosis test.
- Two (2) years of public service experience.
- One (1) year of Property Management experienced preferred
- Demonstrated ability to work with the underserved populations
- Graduation with a two (2) year college with a degree in Psychology, Social Work, Rehabilitation Counseling, or a related field is preferred; and
- High School diploma or its equivalent is required.
- Not applicable for this position.
- Work is performed primarily in a professional, office setting located at a treatment facility.
The employee must be able to perform the following essential duties and activities with or without accommodation:
Physical Demands
- Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations using approved physical de-escalation techniques.
- Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
- Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.
- Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility.
- The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.
- Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.
- Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels to exchange ideas, information, instructions, and opinions.
- Requires the ability to work under stress and in emotionally charged settings.
- The ability to defend oneself and clients in mentally/verbally abusive situations using approved mental/verbal de-escalation techniques.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Individual and Family Services
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