Position Overview: Ecoway Voyagers, a pioneering travel agency committed to eco-friendly tourism, is seeking a Hotel Reservationist - Work From Home to join our dynamic team. As a Remote Hotel Reservationist, you will play a crucial role in ensuring our clients receive exceptional service while booking accommodations that align with our sustainable travel ethos. This position is fully remote, offering flexibility and the opportunity to work from anywhere.
Responsibilities:
Reservation Management:
Handle hotel bookings for clients promptly and accurately
Utilize reservation software to manage bookings and maintain records
Confirm reservations and communicate booking details to clients efficiently
Customer Service:
Provide excellent customer service via phone, email, and chat
Assist clients with inquiries regarding hotel options, availability, and amenities
Address any issues or concerns related to reservations promptly and professionally
Sustainability Advocacy:
Promote eco-friendly lodging options to align with Ecoway Voyagers’ sustainability standards
Educate clients on sustainable practices and encourage responsible travel choices
Collaboration:
Coordinate with other team members to ensure seamless travel arrangements
Work closely with our travel advisors to provide comprehensive booking support
Benefits:
Remote Work: Enjoy the flexibility of working from home or any location of your choice
Professional Growth: Opportunity to develop skills in hospitality, travel coordination, and sustainable tourism
Impact: Contribute to promoting eco-friendly travel practices and responsible tourism
Supportive Environment: Join a collaborative team passionate about travel and sustainability
Qualifications:
Proven experience as a hotel reservationist or in a similar customer service role
Excellent communication skills, both verbal and written
Proficiency in reservation software and general computer literacy
Strong attention to detail and organizational abilities
Passion for travel, sustainability, and customer service excellence
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Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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