Director of Operations
Director of Operations
Whiteface Lodge
Lake Placid, NY
See who Whiteface Lodge has hired for this role
Overview
Opportunity: Hotel Manager
HHM Hotels is seeking a Hotel Manager to supervise and manage hotel operations, achieving the highest level of guest satisfaction and maximization of profits for the Whiteface Lodge located in the heart of the Adirondacks in Lake Placid, New York.
Your Growth Path
General Manager Area General Manager - Regional Director of Operations
Your Focuses
Leadership
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
Opportunity: Hotel Manager
HHM Hotels is seeking a Hotel Manager to supervise and manage hotel operations, achieving the highest level of guest satisfaction and maximization of profits for the Whiteface Lodge located in the heart of the Adirondacks in Lake Placid, New York.
Your Growth Path
General Manager Area General Manager - Regional Director of Operations
Your Focuses
Leadership
- Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
- Set clear expectations and provide the guidance necessary to achieve exceptional performance.
- Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
- Continuously seek opportunities to enhance guest interactions and exceed expectations.
- Maintain a seamless and efficient operation by front office, housekeeping and maintenance departments within the hotels.
- Implement best practices to uphold quality and safety standards.
- Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
- Associate or Bachelors Degree in Business, Hospitality or a related field is preferred.
- 2+ as an Operations leader or similar leadership role in a resort setting.
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Quarterly Bonuses and Incentives
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Technology Reimbursements
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
- Occasional travel required.
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Management and Manufacturing -
Industries
Hotels and Motels
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