Hotel Manager
Hotel Manager
Crestline Hotels & Resorts
Steamboat Springs, CO
See who Crestline Hotels & Resorts has hired for this role
Overview
The ultimate mission of this role will be to provide guidance to one of Crestline’s multi million dollar business units by providing strong leadership and unparalleled customer service initiatives.
A strong predictor of success for the Hotel Manager will be the ability to:
The ultimate mission of this role will be to provide guidance to one of Crestline’s multi million dollar business units by providing strong leadership and unparalleled customer service initiatives.
A strong predictor of success for the Hotel Manager will be the ability to:
- Balance strategic planning with hands-on execution out on the floor in a fast-paced environment
- Develop cohesion with associates and maximize each one’s potential
- Keep current market share as well as aggressively grow new prospects within the market, especially from nearby competition
- Successfully interact with Hotel Ownership, all key leaders and staff across the hotel, as well as key corporate staff
- Strong focus and adherence to three of Crestline’s key success measures i.e. Revenue Index, Flex/Flow, and Guest Satisfaction – your ability to influence and increase these upon starting is key
- Staff Optimization – develop a plan for all newly hired and current leaders so they understand their mission and have the tools to offer unparalleled service, satisfaction, and success within the first 30 days
- Develop and get to know key players to include Hotel Ownership and Field/Corporate Staff within the first 30 days
- Develop a positive relationship with all Sales staff to include onsite Sales as well as Regional Director of Sales and corporate Sales & Marketing Leadership
- Previous 2+ years of Hotel Manager experience within a busy Select Service Hotel required, or 4+ years as an Assistant Hotel Manager
- Computer and Office skills required – must have the ability to communicate effectively through email as well as manipulate and decipher information quickly from spreadsheets and databases
- Experience with hotel information systems and accounting systems
- Premium brand experience highly preferred (Hilton, Hyatt, Marriott or IHG)
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Management and Manufacturing -
Industries
Hospitality
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