We're currently in search of a detail-oriented and customer-focused Remote Hospitality Concierge to join our team. Your main responsibility will be managing accommodation bookings and reservations for our clients. We're on the lookout for individuals eager to embark on this journey. This role not only offers the flexibility to work from home but also presents the opportunity to earn attractive commissions while crafting dream trips for our clients. If you possess excellent communication skills, a welcoming demeanor, and a passion for hospitality, we invite you to apply.
Job Responsibilities:
Handle hotel reservations, from inquiries to confirming room availability
Interact with guests via phone, email, and in-person to assist with reservation inquiries, changes, and cancellations
Ensure smooth check-in and check-out experiences, addressing special requests or concerns
Collect payment information, process reservations, and issue invoices or receipts as required
This is a remote position, allowing you to work from your own home or any location with an internet connection. You can manage your work and personal life while delivering exceptional travel experiences
We believe in rewarding your dedication and expertise
Benefits:
Remote position with a flexible work environment
Competitive commission structure
Travel perks, including discounts on personal and professional travel
Free training and Familiarization (FAM) Trips
Supportive team environment
Qualifications:
Excellent communication and interpersonal skills, with a courteous demeanor
Strong organizational and multitasking abilities
Attention to detail and accuracy
Ability to work independently and as part of a team
Thorough knowledge of travel destinations, attractions, and various travel services
Exceptional customer service and problem-solving skills
Passion for travel and a desire to create memorable experiences
Must be 18 years or older and a US resident
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Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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