Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty. We pride ourselves on hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to our clients. Come join our dynamic team in this critical leadership role! Every day is a challenge but every day is truly rewarding.
Schedule: M-F 8am-5pm
Location: Auburn, MA
Employment status: Full time, exempt
We’re looking for someone who is ready to:
Oversee all aspects of home care schedule matching caregivers with frail, elder and disabled clients
Motivate, supervise, lead and direct office and caregiver staff in compliance with company and contract guideline
Manage daily office activities to include scheduling, account management, oversight of payroll, Workers Comp and Reporting
Ensure compliance of company policies and contract guidelines
Ensure the delivery of quality services and care
Manage the intake of new home care cases and contracts to promote growth at the location
Oversee recruitment efforts
Set and assist to meet location goals in hiring statistics and cases booked
The right candidate will have:
A minimum of two (2) years experience in home care and primarily scheduling and or supervision of schedulers
A minimum of two (2) years management experience, preferably of paraprofessionals, with proven ability to build and lead teams
The ability to interface effectively and professionally with clients and families
A working knowledge of government contract management; knowledge of ASAPS preferred
The ability to handle stressful situations with compassion, understanding and patience
Excellent decision making, negotiation, time management skills, and written and verbal communication skills
Account Management skills
Salary commensurate with experience and industry standards
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Internet Publishing
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