Red Oak Technologies

Help Desk Support Specialist

Red Oak Technologies Greater Sacramento

Helpdesk Analyst


Located onsite in Elk Grove, CA (5 Days / Week ONSITE)


Ticketing System is ServiceNow. Handling call escalations from Tier 1 to Tier 2. Standard working hours, M-F, 8 hours a day supporting PST. Phone, email and chat support.


Technical Support, 2+ years, Is Required

Mac OS X, 2-5 years, Is Required

iOS 2-5 years, Is Required

Network Support, 2+ years preferred

  • Seniority level

    Mid-Senior level
  • Employment type

    Contract
  • Job function

    Information Technology
  • Industries

    IT System Custom Software Development

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