Our client is seeking a motivated and customer-focused Sales Representative to join their team. As a Sales Representative, you will be responsible for selling parts and service solutions to new and existing customers for power generation applications. Your primary focus will be on building and maintaining relationships with customers, understanding their needs, and offering tailored solutions. You will be expected to achieve sales targets, provide exceptional customer service, and contribute to the growth of the company.
Generates sales to customers for parts, assemblies, rebuilds, used parts and maintenance contracts.
Acts as a liaison between the company and the customer. Helps resolve any problems the customer feels he/she has with receiving parts, quality of work performed by serviceperson, quality of rebuilt components, invoicing, and any other problems necessary to maintain rapport with the customer
Quotes service in the field and works with all customer relations
Manages and reports to customer details of their comprehensive preventative maintenance plan
Provide a detailed call report to the Service Manager weekly to discuss customer concerns and demands in the field
Communicates twice daily with the direct parts representatives passing on any information or parts orders
Make constant recommendations and suggestions for merchandising programs and the benefits of preventative or full maintenance agreements
Requirements
Proven experience in sales or customer service, preferably in the parts and service industry
Experience with power generation equipment required
Understanding of parts environment and stocking levels
Ability to build and maintain customer relationships
Goal-oriented mindset and ability to meet or exceed sales targets
Excellent problem-solving and customer service skills
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan + Match (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service
Industries
Primary and Secondary Education and Non-profit Organizations
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