Direct message the job poster from Cigna Healthcare
Alka Mathur
Account Manager @ Hire Talent
Job Title: Medical Collection Specialist
Pay: $18
Location: 100% Remote Position
Job Description:
Organizing and keeping track of customer's outstanding balances, contacting customers via email and phone to collect payments onoutstanding debt, maintaing a 99% collections ratio, review escalated accounts to determine next step in collection efforts, schedule & host client facing meetings, set up payment arrangements, submit 10 day demand letter to leadership, deliver specific delegated tasks assigned my management, researches and identifies trends and develops and implements methods to improve results, researches problems and negotiates with internal/external customers for resolution, partners to resolve moderately complex issues with sales, credit, and cash teams.
Skills: Time management, communication, attention to detail, empathy, negotiation, problem solving, detail-oriented, & skip tracing
Seniority level
Associate
Employment type
Contract
Job function
Customer Service
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at Cigna Healthcare by 2x