Duties and Responsibilities:Health Information Responsibilities:
Work closely with the weekend supervisor.
Weekdays: Coordinate VNA services by collaborating with Health Information, Managers, Clinical Staff, Physician's offices, hospitals, and other referral sources. Update liaison with hospitalizations of patients as needed.
Weekends: Coordinate home health and hospice services by working with the weekend supervisor and staff. Communicate back to the weekday teams and managers as needed.
Receive and coordinate referrals for all programs, including home care, perinatal, IV, rehabilitation, social services, support services, hospice, community palliative care, and telehealth.
Ensure referral documents contain F2F components to process referrals.
Process workflows for all departments on the weekend related to all stages of a referral, including intake, billing, and scheduling of admissions, timely and with accuracy.
Complete and track transfers if clinically licensed.
Receive and process SBARs, documents per process, and communicate as necessary to clinical staff or managers as requested.
Triage scheduling calls and field staff concerns.
Document all phone calls in the electronic health record in a timely fashion.
Fulfill additional responsibilities as assigned and as necessary, accurately and in a timely fashion.
Manage Clinical Scheduling on Weekends:
Check the unassigned list upon starting and when ending shift.
Read the weekend report done by Health Information on Friday and on Sunday, and read Saturday's report from the weekend supervisor to ensure referrals and visits are scheduled.
Assign admission clinicians.
Process scheduling workflow timely and with accuracy, including missed visits, urgent next-day coordination notes, faxes, weekend reassigned visits, etc.
Complete scheduling for the next day.
Call patients to inform them of next-day admits on weekends.
Assist weekend RN with any other tasks as able.
Qualifications:
Experience: , clinical coordination, or a related field is preferred.
Skills: Proficiency with technology, excellent communication, and organizational skills. Ability to work independently and manage multiple tasks efficiently.
Licensure/Certification: LPN or RN in NH or compact state
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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