Head of Warehouse Operations & Process Excellence

F. Schumacher & Co. is an innovative interior design company that is disrupting the $150 billion-dollar global interior design industry. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. With over 500+ employees and growing, we are driven by a shared belief that design transforms life. We are dedicated to the mission of helping our customers “celebrate the feeling of home”. Schumacher designs and produces some of the most beautiful fabrics, wallcoverings, trims, furniture, and accessories in the world. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next, an appreciation for what’s come before, a drive to make our products with enormous care and attention for detail. Schumacher is a globally recognized company with a myriad of showrooms both domestically and internationally.

Our Competitive Advantage In The Industry Is People. We Believe That Our Employees Are Our Most Valuable Asset. F. Schumacher & Co Is Deeply Anchored In Our Company Core Values Which Are As Follows

• Preserve The Entrepreneurial Spirit
• Take Ownership & Accountability
• Be Solutions-Oriented
• Demonstrate Courage
• Practice Adaptability
• Embrace Collaboration
  
  

We empower our employees to live these values daily because we understand how it will positively impact the customer journey. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio. This role is part of Schumacher North America, which is the largest division of the company.

About The Role

We're seeking a highly analytical and hands-on leader to transform our warehouse operations and drive process excellence. The ideal candidate will have a strong background in managing large-scale warehouse operations, developing and implementing efficient processes, and using technology to enhance productivity and customer satisfaction.

This is a roll-up-your-sleeves role that requires a proactive approach to handling daily operations, with a focus on playing and analyzing data, creating metrics and KPIs, and using data to inform strategic decisions and drive improvements.

As the Head of Warehouse Operations & Process Excellence, you will be responsible for setting the strategic direction of our warehouse operations, spotting opportunities for improvement, and implementing innovative solutions to optimize efficiency, cut costs, and improve the customer experience. You will also lead a dedicated team of over 150 employees, guiding them toward operational excellence and cultivating a culture of teamwork and innovation. Your hands-on leadership style and expertise in data-driven management will be critical in steering the operations forward.

Job Responsibilities

• Team Leadership: Optimize team structure and cultivate a culture of continuous improvement, innovation, and customer focus.
• Operational Excellence: Craft and enforce best practices and standard operating procedures and maintain high operational standards.
• Process Optimization: Develop and implement strategies to streamline warehouse operations, from material handling to distribution.
• Collaborative Problem-Solving: Lead cross-functional teams to identify and address operational inefficiencies, implementing process improvements.
• Data Analysis: Analyze data to measure performance, identify trends, and inform decision-making.
• Efficiency Enhancement: Design systems to increase throughput, reduce waste, and capitalize on efficiencies of scale.
• Financial Management: Develop and manage budgets, forecasts, and performance metrics to optimize financial health.
• Technology Adoption: Lead the implementation of advanced warehouse management systems and technology.
• Stakeholder Engagement: Collaborate with senior management, external partners, and stakeholders to ensure cohesive operations and customer satisfaction.
• Change Management: Lead organizational change to introduce and sustain process improvements, aligning with broader business goals.
• Safety and Compliance: Ensure operations comply with industry standards, maintaining a safe working environment.
  
  

Qualifications & Skills

• Bachelor's degree in a STEM field (Industrial Engineering, Operations Research, or Supply Chain Management preferred)
• 8+ years of experience in warehouse operations, supply chain management, or a related field
• 3+ years of leadership experience, managing teams and budgets
• Proven track record in process improvement, lean principles, change management and organizational transformation
• Strong analytical, problem-solving, and communication skills
• Expertise in SQL and ability to write complex queries to extract insights from large datasets
• Experience with data visualization tools to effectively communicate findings
• Proven ability to design and develop key performance indicators (KPIs) and metrics to measure business performance
• Skilled in data manipulation, analysis, and interpretation to drive business decisions
• Experience with warehouse management systems, transportation management systems, and other logistics technologies
• Experience with budgeting, forecasting, and financial management
• Strong leadership and management skills, with ability to motivate and develop team members to achieve exceptional results
• Ability to lead cross-functional teams and collaborate with stakeholders
• Ability to adapt to changing priorities and deadlines in a fast-paced environment
• Knowledge of industry standards, best practices, and regulatory requirements
  
  

Your well-being is our top priority. Our benefits and total compensation are designed for the whole person, caring for both you and your family.

Wealth Benefits

• Competitive Salary
• Corporate Annual Profit Sharing
• 401K Plan
  
  

Health Benefits

• Dental Coverage
• Medical Coverage
• Prescription Drug Plan
• Vision Coverage
• Health Savings Account (HSA)
• TELADOC
  
  

Other Benefits

• 25 Days Paid Time Off (PTO)
• 11 Company Holidays
• Bereavement Leave
• Life Insurance
• Flexible Spending Accounts (FSA)
• AFLAC Plans (Accident and Critical Illness Plans)
• Pet Insurance
• Short-Term Disability (STD)
• Long Term Disability (LTD)
• Parental Medical Leave
• Child Bonding Leave
• Employee Discount
  
  

We are an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law