Bluemercury is widely recognized as the nation’s largest and fastest-growing luxury beauty products and spa retail chain. As an entrepreneurial company dedicated to revolutionizing the purchase of skincare, cosmetics, hair care, and fragrances, Bluemercury’s focus is on the needs of its clients. Bluemercury offers a thoughtfully curated selection of luxury brands in a neighborhood store environment where expertly trained staff provide personalized product advice and targeted spa services.
Now in its 22nd year, Bluemercury is aggressively expanding its store footprint, e-commerce operations, and brand portfolio. Bluemercury stores have over 90 of the most coveted beauty brands from leaders such as Skinceuticals, Elta MD, La Mer, Trish McEvoy, Sisley, Chantecaille, Jo Malone, Diptyque, M-61, Oribe, Augustinus Bader, and Dr. Barbara Sturm. Bluemercury has grown to encompass more than 160 stores, located in neighborhoods across the country. Despite this explosive growth (and acquisition by Macy’s, Inc. in 2015), Bluemercury has maintained the intimate feel that made it such a success when it debuted.
Bluemercury continues to expand across the United States, bringing our honest, friendly expertise to beauty junkies and product enthusiasts across the nation. Bluemercury is passionate about attracting, developing, and retaining great people who embody Bluemercury’s core belief that beauty is personal and promise to provide a welcoming atmosphere that celebrates the power of beauty to uplift, empower and excite all of us.
Role and Responsibilities
The Head of People will grow a world-class people organization. This role will be part of the Bluemercury executive leadership team, reporting to the SVP of Human Resources for Bloomingdale's and Bluemercury, but will also work very closely in partnership with the Bluemercury CEO as well. The Head of People will work closely with the Bluemercury executive team to manage the overall strategic direction of the people and talent teams and tie this into Bluemercury’s broader business goals. They will also draw on the HR Centers of Excellence at both Bloomingdales and Macy’s for additional support as needed for Bluemercury.
Responsibilities include:
● Serve as a key thought partner and strategic contributor to the leadership team on the overall strategy and everyday people management.
● Lead and grow the People function and strategy of a fast-growing organization inclusive of employee relations, talent acquisition, learning and development, diversity, equity, inclusion & belonging, culture building, HR operations, and total rewards.
● Engage the organization in defining and lead the articulation of a solid company Employee Value Proposition (EVP) to continue to attract and retain top talent across all levels of the organization.
● Build the people processes to support the next stage of growth including career frameworks, performance frameworks, personal development plans, compensation reviews, and management training to develop excellent people managers.
● Create and collaborate on the systems and processes for a data-driven people function, developing a culture of accountability with a focus on delivering measurable results.
● Ensure the organization's design and structure reflects the priorities of the business and its growth strategy, in the near- and long-term.
● Continue to develop and refine processes across the Talent function to ensure an incredible experience for all candidates from application to onboarding.
● Scale the updated mission-driven, fast-paced company culture and ensure the team continues to live and breathe its key values, with a focus on integrity and diversity as both business and cultural drivers of success.
● Develop innovative ways to drive employee engagement and performance, and build a dynamic and authentic culture that allows employees to collaborate, create value, and thrive across a distributed workforce.
Personal Characteristics
● High IQ/EQ, strong executive-level communication skills.
● Data-driven, excellent attention to detail, strong analytical skills, and ability to synthesize information to drive decisions.
● Strong understanding of financial and business performance metrics.
● Comfortable sharing point of view in an open-minded way to reach agreement.
● An exceptional leader and action-oriented self-starter who can set strategy and drive execution with a “roll up the sleeves” approach.
● Team player, low-ego, and highly collaborative. You get energized by engaging with people, helping them grow, and seeing them thrive.
● Business partner and collaborator across all levels of organizations.
This job description is not all-inclusive and is subject to change based on business needs. Macy's, Inc. and subsidiaries Macy's, Bloomingdale's, and Bluemercury are Equal Opportunity Employers, committed to an inclusive and diverse work environment.
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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.
Seniority level
Executive
Employment type
Full-time
Job function
Consulting and Strategy/Planning
Industries
Retail
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