To quick apply to this position, text SP3805 to (425) 961-9911
Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.
Who We’re Looking For
GUEST SERVICES SUPERVISOR
Around here, we have a reputation for being ridiculously friendly, helpful and accommodating—and nothing will tank that faster than lousy front desk service. That’s where you come in. As Guest Services Supervisor, you are responsible for making sure the front desk staff is providing service consistent with impeccable Staypineapple standards.
What To Expect
Here are a few things that will make your days full and rewarding:
Providing training and guidance for front desk staff on hotel standard operating procedures and departmental standards
Stepping in to complete daily hotel front desk tasks
Assisting Guest Services Manager with monitoring performance and attendance
Demonstrated ability to contribute to a collaborative and diverse team dynamic
Working knowledge of Opera PMS preferred
Ability to quickly assess situations and create effective resolutions to problems
Possess a passion to provide excellent customer service
Proficient at fulfilling requests in a thorough and timely manner
Excellent verbal and written business communication skills
Why us?
As a Growing Company, Staypineapple Offers Plenty Of Opportunities. If You Love Making a Positive Impact On The Lives And Experiences Of Others, Join Our Team. Plus, We Offer
Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.)
Hotel discounts
Food & Beverage discounts
Learning & growth opportunities
Special events & celebrations
Pay: $23.50 per hour
Status: Full Time
Seniority level
Entry level
Employment type
Full-time
Job function
Strategy/Planning and Information Technology
Industries
Hospitality
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